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Desktop App - Switch Accounts / Accounts per window
Admittedly, not a priority... but a nice to have. As a system admin, I have a couple of accounts set up for testing based on different access rights. Currently I manage this by running Edge under separate accounts which works OK. It would be nice to have either the ability within the desktop app to switch accounts (without…
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Building a Client-Facing Portal in Smartsheet. Workapps?
Hi Smartsheet Community, I am trying to figure out what the best avenue/ tools within smartsheets are to build out a published portal that is dedicated to our customers. Some background: My company generates utility-scale renewable energy projects from scratch. Our business model is to develop these projects over time…
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Deactivating the former administrator
We are looking to deactivate the account of the former administrator. We understand that the assets created by ad managed by the account will remain active but are concerned that the folder structure will be destroyed. Can anyone clarify what will and will not remain?
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Login defaulting to my g-mail account, even when I put in work e-mail?
I have received an invite from a customer for my WORK (Outlook) account, and when I go to log into Smartsheet it keeps defaulting to my GMAIL account, even when I put my work e-mail in and password for Smartsheet, boom, gmail account on the landing page and no refernce to my work e-mail. I log in with my work e-mail and…
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Attachments and Deleted Users
My company uses onedrive to upload attachments to sheets. If a user uploads attachments via onedrive and the employee is deleted or deactivated, will the files still be accessible?
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Impact of deleting/removing a user
What is the impact of deleting a user if they were previously an owner of sheet and groups? (Note; I have already transferred all of their items to someone else, but they were the original author of these sheets and had input (row entries and comments alike) . I don't want to lose knowing what they did in the past in case…
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User access, delete and reinstate?
Hi all, I have recently had an issue where a colleague couldn't gain access to their SS account so I deleted the user in admin centre and created them as a new user using a different email address. That worked and got them into the account. I then tried to change the primary email address to the previous original email and…
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Smartsheet not saving consistently
I have multiple Smartsheets this has happened to, although I save and make sure prior to closing the SS it has been saved, and triple-check by the "save" icon being "shaded" prior to closing the SS. From time to time when I return to a given Smartsheet, data I added or changed is missing, did not take. This doesn't happen…
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User Management - Custom Job Categories
Allow entry of custom job categories. Add new fields to capture a user's business unit and department. These fields should also be included in all user reports. This functionality would be helpful for businesses that cross charge business units and depts for licenses and usage.
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External collaborators with expiration date
In bigger companies often external collaborators are invited for a project. Easy to achieve. For lots of projects with hundreds of internal and external collaborators it would be very helpful if an admin could either set an expiration date, or at least a reminder to check if a specific collaborator should be removed.