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Capturing multiple statuses, reminders for recurring tasks, form
Hello SmartSheet community, perhaps someone can give me ideas on how best to set up the following: I have 30 customers and 30 different reps (one for each customer) who need to provide a status on that customer on a regular basis, at least once every two weeks. The requirements: * Use a simple form to collect the data,…
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Allow access to specific items only
Hi all, I am creating a set of sheets. * Main sheet: gathers all the tickets about issues raised from the field (customer). Ticket (row) will be added using a customized form. tickets are coming from several types of users.* Engineers that belongs to the company. * Engineers that are external and belongs to the customers.…
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Editing Metric Widget
Is there anyway to move the "text boxes" within the metric widget so that the actual metric appears below the name of the metric? When I center the metric, the title goes to the bottom. Thanks for your responses.
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Refreshing reports
How to refresh 5 reports (with each assigned person's tasks) at one time when the main spreadsheet is updated instead of going into each report separately to refresh? Or will the reports update automatically when there is a change to the main spreadsheet.
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URGENT - lost data
Hi, We have a master data sheet which has other reports linked to it. We have been doing a lot of changes and updates this week but I've gone in this morning and there's big chunks of data missing. Could this be due to the fact that we deleted data out of the reports linked to it? Is it possible to restore from Smartsheet?
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Percentage Complete Calculating Differently on 2 sheets
I have a smartsheet that is pushing data to another sheet. Percentages complete are part of the data that is being pushed. On the source smartsheet it shows 45% for a section. On the Target sheet it shows 63% complete for the sames rows. Can anyone explain why I am getting 2 different percentage completes calculated?
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Lock or pin from Editing and Deleting. Even by Admin
Hello, I'd like to pin or lock or freeze a column from being edited as that information is going to archiving and doesn't need to be edited for the next 10 years. But I don't want to delete it accidentally, or edit the column contents. It seems like the lock only prevents Editors from changing the content. How do I make it…
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Urgent help needed - raport self locked all columns
Hi All, I have a sheet which is reported for two, exactly the same users. They have the same level of access to the report (as editors with no share options) as well as to the main sheet, but for some reason, one of them just lost ability to edit anything! All columns are shown as locked! Do you have any idea what could…
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Number of users active in a sheet at one time
I'm new to the community. I'm sure this question has been asked many times before, but I cannot find a suitable answer: Is there a limit to the number of users that can be active / accessing a sheet at the same time?
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Upgrade not kicking in
Anyone know why an upgrade wouldn't kick in immediately? I've received a confirmation email from Smartsheet, and my card shows the charge -- yet my account is still frozen (two hours and a relaunch from a cleared browser later). Frankly, I'm also a little disturbed by the lack of response to my email so far (and the…
