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Automation is moving all rows instead of only those that meet the condition
Hi All, I have automation set up to only move rows where the summary checkbox is checked*. I added summary 2 and 3 to run more tests since this isn't working correctly. No matter what column I choose for the condition (Summary, Summary 2, Summary 3), it's still moving all the rows. I have no clue what's happening here so…
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Rich Text Formatting in Automations & Forms
Having the ability to do Bullets, Bold text and basic Rich Text Formatting would be a lovely addition to the product. I know I have plenty of need for it, and sure others do as well.
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Update request not working
We are experiencing a significant issue with our Smartsheet used for audits. Currently, only three managers have direct access, while the remaining 26 team members submit their insights through an automated update request workflow. Recently, team members have encountered a persistent message stating, "Smartsheet has been…
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Automation in Template not Working
I have a template that has an automation that moves rows at a certain time of day to another sheet. When certain users create a sheet using the template the automation is unable to run. with the error "unknown destination". I need some help. Do all users need access to the destination sheet as well? I want to avoid that.
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Conditional Text
Hello! I am trying to figure out if I can do a sort of conditional text entry. For example, if I enter "St. Bernard" in a cell in column A, then the cell in same row of column B would auto-fill with the word "dog" but If I were to enter "Maine Coon" in a cell in column A, then the cell in Column B would auto-fill with the…
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Form URLs should automatically update on newly saved dashboards when copying a workspace template
As a user, I would like form URLs to automatically update on newly saved dashboards when copying a workspace, So that I do not have to manually update the Form URLs and prevent the risk of forms accidentally pointing to the original sheet or workspace. Please refer to case # 05972330, as this had been previously assumed to…
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Conditionally send reports
Problem: Sometimes my reports have no items as all the actions are closed in the underlying sheet. It is then irritating for my email recipients to receive a blank report. Ideal state: To have two options: Dont send the report if blank or send an automated email still on the recurring schedule stating a custom message…
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How to send automated daily digest email of updates
I'm trying to set up an automation to send a daily digest email of updates to users linked to an item in Smartsheet. I have a smartsheet where each row is an event. When any cell in that row changes, I want the users involved to have some notification of the change. My current automation is triggered "when rows are…
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Email Attachment Automation not working
I have a workflow setup that sends an email notification to someone when a new row and an attachment are added and includes the attachment for download. This hasn't worked since 9:45am yesterday morning, did something change? Test emails are going through but not including the attachment even though there is one.
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Sending email to create a row in Smartsheet
I am looking for a way in Smartsheet, wherein employees will create an email and send to a specific email address and once sent it will automatically create a row in Smartsheet(not using add in). Is there a set up in the email address that I can do to connect it to Smartsheet sheet just like a ticketing system? Is this…
