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Why isn't my email notification being sent?
I have an automated workflow set up to alert someone (several people), triggered to run once at a specific time. I need it sent to notify people to complete a form. I tested it several times when setting the sheet up by sending it to myself, but now that it's live and is supposed to go out to several people it's not…
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Automation to send Email NOT 'Reminder' Notification
I have an automation set up that sends an Email notification if an item is incomplete to the contact, and it has been running smoothly for 4 months. I get both a copy of the email as well as a notification in Smartsheet that looks like this. I recently deactivated the automation because of the Holiday's and turned it back…
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Resource Management: Regional Public Holidays
Official Public Holidays in Resource Management are not helpful when team members work across different states or countries. The ability to define Public Holidays based on team member location (automatically would be best) is needed. The Location of each team member is defined in their profile. Use this to update the…
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Automated Emails - maintain custom subject line
Per Smartsheet documentation (and experience), If you have an automation that runs on multiple rows, all rows will be grouped into one email notification. I don't have a problem with this. However, it overrides your Custom Subject line for the notification to a generic default: Subject: The placeholders in the subject will…
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Workflow Automation Run History/Log
Is there a way we can see a log of when workflow automations have run, and if there is a recipient for it, then to see which recipient(s) have received it & when?
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Alert Automation Not Working
I've set up a workspace and configured around 20 automations so far. However, I'm encountering an issue where the Alert Automations aren't functioning as expected. While the Approval Automations trigger correctly when tested, I’m not receiving the final alert once all approvals are completed. This issue also extends to…
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Syncing data between sheets
I don't have access data shuttle. I have an automation to copy information from one master sheet to another. I need the information from sheet #1, when various cells are updated, to sync information to sheet #2 without "copying" or "moving" rows. thank you for your help in advance.
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Conditional Dropdowns functionality, not available yet?
Hello everyone, I’ve been working extensively with Smartsheet and noticed a significant limitation that has been discussed for years but still hasn’t been addressed: conditional dropdowns. Here’s the scenario I’m struggling with: In Column A, the user selects an option (e.g., "Option 1"). Based on that selection, the…
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Is there an audit trail, activity log, or report that logs automated workflow activities?
I'm looking for a log or report that notates when automated workflow activities occur. For example, I created an automated workflow to send notification emails when certain conditions are triggered in our sheet. I don't necessarily need a read receipt, but was hoping to find where SS might log "message sent". I looked at…
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Help with my notifications
Hello, I think I have my automations and trigger set up correct, but it is not sending the email when a new entry has been submitted. So I'm sure I've missed something. Can anyone help? I've attached the automation workflow. Also, in the worksheet, the new entries are in blue. Any clue why this is? Thank you in advance
