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Filter Comments
Hi. I would like to be able to filter for rows that have new comments in them that I have not read before. So, it has the little orange dot on it. Right now I have to scroll through a large SmartSheet to find the new comments. How do I filter for the rows that have the little orange dot?
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@Mentions in Dynamic Views in WorkApps
I'm wondering if anyone has any good solutions for this case. We have developed a ticket system in sheets that filter to a report and then connected in a dynamic view. We add the dynamic view to a WorkApps that is partner facing. Partners are only shared to the WorkApps to see/work the tickets. They can edit certain cells,…
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Prevent Deletion of Comments
Is there some way to prevent the deletion of a comment or restrict it to admins only? I am using the comments as sort of an audit log, so I want to preserve all entries...
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is it possible to change the look/format of email notifications?
Specifically the conversation notification. I'd like to remove the "reply in smartsheet" button at the bottom since people don't read all content, and encourage the recipient to reply directly to email.
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Conversations, At-Mentions & when to expect Email alerts to Responses
Wanting to understand when a user should expect to receive an email alert in various comment response scenarios... I post a comment and use an at-mention. That user responds directly from the email and I receive an alert that they responded (whether they at-mention me in their response). However, when that user opens the…
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how to alert contacts in the row when the Planned date is about to reach?
What process should we use to automatically alert the contacts in that row about the status 3 days before the PP planned date?
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Change Default order for Conversations
We have found that the Conversations are listed from oldest to newest. I would like to suggest that the user be given the option to change the default from newest to oldest and that the new comment button be listed at the top of that window vs at the bottom. It causes extra clicking and scrolling unnecessarily.
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Autocorrect in Conversations
Hello I am not a great typer. I misspell words often. Anyway, when I try to autocorrect in Smartsheet conversations, it usually pastes the conversation with the words in front of the spelling error. This is a pain in the #$& as I have to delete the extra words now in the conversation. It would be really great if Smartsheet…
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Is there a way to send an Update Request to multiple contacts, but only accepting the first response
I am trying to put together some workflows where an Update Request is automatically sent out to a team of 3 people, but that only requires one response. I am hoping to avoid the unnecessary time/labor of more responses than are necessary.
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Adding in Request/Ticket Number to @mention comment email notifications
Is there a way to make sure that when someone is @mentioned in a comment the automatically assigned Request Number is included in that email notification?