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Download Links in Emails not Expiring
30 days when manual and 14 days when it's automated is frustrating, especially since most emails with attachments are sent using automations. We use this feature a lot with 3rd parties, most of whom aren't Smartsheet users. If they don't keep a file on record it usually means one of our PMs has to re-send them a physical…
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Email address in Form entries
Hi When a user click 'email me copy of responses' in the form submission, is it possible to pull that email address through to the data set somehow? I can't see that I can see that particular field. Thanks
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Can a notification workflow send the "changed from" data along with the new data?
Hello! We have a lot of notification workflows set up and it would be super helpful for the people being notified to get a snapshot of what the data was before it was changed, along with the new data that has been changed. Does anyone know if this is possible? Thanks in advance!
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automation that sends alert of new fil to requester to requester does not work
Hi, I am a new Smartsheet user. I am currently working on an automation. The problem is that the automation of sending alerts with the complete information that the requester sends from a form does not work. The problem is that the automation works except to a particular person, something to note is that to that person…
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How to have automation populate specific contact within column based on state selected in row?
Scenario: You need alerts and approval requests to go to "contacts in a cell" based on department and state. Is there any way to accomplish this aside from creating a separate contact column for every single state which then has to also be programmed into the automations? (i.e. Request 1 affects all departments for GA, NC,…
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Why do alert notifications run during non-working hours?
Is there a way to change the timing of when these automations run so that people get these notifications during working hours as opposed to when we are sleeping? Is this something a sys admin can change? Thanks
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Send notification without access to sheet
I am wanting to create a workflow that will send a notification to a contact listed in a row without allowing access to the sheet itself. Specifically, when I receive a notice to vacate from a resident in one of our apartment buildings, I would like to send them an acknowledgement that it was received when its added to the…
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Option to select recipients of notices when a workflow becomes invalid
We currently have a sheet used by many internal and external users for customer service tickets and it includes a large number of workflow automations. There are multiple people that manage the sheet (monitor for issues, make changes/enhancements/etc.). However, if one of the workflows becomes invalid, a notification will…
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API support for all workflows and notifications, dashboards, and reports
Hi, Is there any plan to support all types of notifications through the API, and if so any timeline ?
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Workflow Automation for a 2-week notice email
Hello All. I have a sheet that has staff name and their term date. I want Smartsheet to look at this sheet daily and send an email to HRC with details of staff whose term date is 14 days from now. to do that I originally configured trigger to two weeks before notification date and set my other two conditions but then…
