Hello! I am having an issue with automation emails. I have automation set up that will email a contact in a cell whenever a box is checked. The box is also automated, and is driven by customer-material# combination from a form that internal users can submit. There are instances where we may have multiple orders for a…
Hi - I've been trying to come up with the best way to implement a process into Smartsheet and can't really come up with an ideal method. Hoping someone can give me an idea or point me in the right direction. We have a process where a user submits an intake item and then it goes to a general group for them to review/update…
Is there a way to make sure that when someone is @mentioned in a comment the automatically assigned Request Number is included in that email notification?
Hello Smartsheet Gurus! I am attempting to create a workflow that notifies a team about low inventory in an email. There are multiple teams in my org. Each has responsibility for about 20 items. I have the workflow set up to only notify the team of their items status but I can't quite figure out how to notify them only…
Hi! I'm trying to set up an automation for weekly reminders if certain conditions are met / not met, and from what I can tell everything has been entered correctly, yet when I run it to test it seems to fail. Any help is appreciated! Here's a description of the situation and what I have set up: Several farmers markets have…
SmartSheet sends out this notification, but we would like to personalize it with the change #, and description to be more specific...this does not appear to be coming from our Automations: Any/all assistance is appreciated, thanks.
We discovered somewhat alarmingly that the Modified By column does not record the email address of a person making an approval but rather pulls information from the cell in the approver column. Here is the use case: An approval request email is sent to Person A, who forwards the email to Person B. Person B approves the…
When setting up a workflow to alert someone, I no longer see the trigger option of "when rows are deleted". How can I receive notification of this action?
I was wondering if there is a way to combine 2 columns together when you send an actual email from a row to have everything on one line rather than 2?
This discussion has been merged.