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Email of Submission Summary
Has anyone else had issues with the email of submission text NOT matching what is written in the form? We have automated approval and the email record is supposed to notify the user that their submission is approved, with very specific language. I made the change some time ago and was just noticed today that what I see in…
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Is there a way to turn off email confirmations/receipts after the approval?
Hi- While using the automated approval process, users are getting additional e-mail after they approve the request. Is there a way to disable that? It just creates unnecessary e-mails and notifications serves to very little to no purpose. Which sort of contradicts with the purpose of the Smartsheet. Regards, Enes Z
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Add Main Menu to WorkApps
It would be nice if the main menu in WorkApps included the same menu choices as core Smartsheet. For example, if a user who ONLY uses WorkApp needs to add or edit either a contact or their notification settings, I have to coach them to leave WorkApps and go to Smartsheet home. This is all you get in WorkApps, as opposed to:
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Can I reply from my outlook with an attachment, and it gets added to a row?
Lets say I have and email auto response to someone. saying please add a pdf Can they respond to the automation from their email with an attachment and it gets added to the row? I know the smartsheet outlook app could do it but can I make it automatic? Or is there anyway to auto add attachments to rows? Does an API have to…
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Dynamic View or Form/Sheet
I think I may have a good use case for using Dynamic View, but need help. So I have a sheet that basically is managing the status and progression of a customer request that my staff completes and notify the customer and then their is an approval and then it is complete. We have a weekly project call where we review these…
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Bypassing SPAM folders or changing spammy automated email address
Hello! Our research center has programmed an automated basic questionnaire to go out to members of an organization on an annual basis. Only a small percentage of the members fill out the survey each year, and we recently learned that many members claim they never get the emails. After revisiting a test email that I sent…
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I am not receiving any notifications from smartsheet and in email
Hi, I am not receiving any notifications from smartsheet and in email even if I am making changes. Before when I made a change the smartsheet automatically send notification. Please help. Thank you Regards, Jeremy
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Bundle together rows under 7 and use placeholders in workflow automation update request
We have a scenario where Sponsors are asked to provide short updates on all of the projects, they have responsibility for. The notification they receive includes placeholders to show the project name. The feedback on this is that they would like to receive one email showing all the projects they are responsible for and the…
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Automation/Workflow Example/Tests
Although it's typical to need to run a few tests for a workflow or automation, it would be great if we had the option of previewing what the automated emails/notifications/alerts would look like for individual users with different types of permissions. A view "View As" type of feature.
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Row Link - Can it be extracted or used in an Alert or Form?
My users are getting a little lost when they are sent to a sheet via an Alert or Update Request. It would help if there was a way to point them to the correct row. I know you can get to the specific row via selecting the row, right clicking and selecting "Properties", then looking under Row Link, and the URL/hyperlink…
