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automation that sends alert of new fil to requester to requester does not work
Hi, I am a new Smartsheet user. I am currently working on an automation. The problem is that the automation of sending alerts with the complete information that the requester sends from a form does not work. The problem is that the automation works except to a particular person, something to note is that to that person…
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How to have automation populate specific contact within column based on state selected in row?
Scenario: You need alerts and approval requests to go to "contacts in a cell" based on department and state. Is there any way to accomplish this aside from creating a separate contact column for every single state which then has to also be programmed into the automations? (i.e. Request 1 affects all departments for GA, NC,…
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Why do alert notifications run during non-working hours?
Is there a way to change the timing of when these automations run so that people get these notifications during working hours as opposed to when we are sleeping? Is this something a sys admin can change? Thanks
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Send notification without access to sheet
I am wanting to create a workflow that will send a notification to a contact listed in a row without allowing access to the sheet itself. Specifically, when I receive a notice to vacate from a resident in one of our apartment buildings, I would like to send them an acknowledgement that it was received when its added to the…
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Option to select recipients of notices when a workflow becomes invalid
We currently have a sheet used by many internal and external users for customer service tickets and it includes a large number of workflow automations. There are multiple people that manage the sheet (monitor for issues, make changes/enhancements/etc.). However, if one of the workflows becomes invalid, a notification will…
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API support for all workflows and notifications, dashboards, and reports
Hi, Is there any plan to support all types of notifications through the API, and if so any timeline ?
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Workflow Automation for a 2-week notice email
Hello All. I have a sheet that has staff name and their term date. I want Smartsheet to look at this sheet daily and send an email to HRC with details of staff whose term date is 14 days from now. to do that I originally configured trigger to two weeks before notification date and set my other two conditions but then…
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How to remove the trigger language in the email sent via Smartsheet Automation
Hello, I have an automation that I want to run after a form is submitted with an output that is generated by the form answers. In testing it, I would like to be able to remove the "1 row added" and the yellow color in the email body (see the blue arrows). Is there a way to remove this? It doesn't appear in my automation…
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Filter Smartsheet notifications by Unread
Allow users to filter Smartsheet notifications by Unread. I came back from vacation and have lots of notifications. It is a pain scrolling past the new notifications to the older ones I want to review. Add "Show unread" option at the location of the yellow highlight. Neil
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Document Builder Tracking column?
I'm making a conditional checking but during the mapping process, I'm asked to specified a column on where to send it. Since I'm having 2 different columns: "Created By" & "Contact List", I can only specify one (since one person is needed to sign). So I'm creating 2 document builder based on the same template but each…
