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Dynamic View Comment Emails
We use Dynamic View for our sales force and customer service reps. They each have their own respective view that is connected back to the main sheet. Our design department uses the main sheet to process incoming requests via a form. We have run into an issue with links in automated emails using the…
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Desktop App
We have different automations set to trigger email notifications and I was wondering if there's a way for the link in the email to open in the Desktop App. Right now, when I click on the link on the SS generated email, it opens up in a browser instead of the desktop app. Any idea if this is possible? Thanks!
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New and Improved Request Access Emails: requestor's email address more prominently displayed
I would like to see the requestor's email address more prominently displayed - that information tells me a lot about the request and what the next step is. It is now minimally displayed in very small font at the bottom and used to be more prominent. Thank you
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Automation trigger question
I'll try to describe the issue as best I can: I have a notification automation that is triggered by a row change (an attachment is added). The automation must also meet two conditions, both of which are checkboxes that must be checked to satisfy the two conditions. The first of these checkboxes triggers an earlier…
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Email Alerts for Multiple Rows, Individually
Is there a way or setting where I can control how email alerts are sent when multiple rows match the criteria? For a while, even if multiple rows matched the criteria, we would always get individual emails/alerts for each row. (i.e. 6 row match criteria = 6 emails). However, after the recent update, I now only get 1 email…
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"Contact in column" Unsubscribing
What happens if a notification that is sent to "contact in column" Email adress gets unsubscribed in the mail? Does that mean this particular mail gets no more notifications at all from that rule? I set up a rule that sends of copy of all inquiries to the mail adress, that was specified in the respective field. (I know,…
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Notifications in Workapps
Hi Smartsheet Community ! In my company, we are currently trying Workapps Feature and we love it ! But I am wondering if there is a way to active notifications in the Workapps we are using ? so from the app we would see new update requests for example, like it is in Smartsheet application. Thank you for your help !
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How to make my automated email only send once?
Hello! I am going to explain as best I can. So i have a automated system setup and currently i have where they fill out a form and it then auto creates a Fillable PDF. That gets sent to them which they have to get signed and re submit it into smart sheet. I have it set up where it send an alert which has the PDF and then a…
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Add "active" email addresses into Dashboard
I have a list of project team members on the Dashboard. Is there a way to show email address that will create an email when "clicked on"?
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Is there a way to track workflows
Recently, we have had a couple of team members claim that Smart Sheet did not send the automatic update request as part of a workflow. Is there any way to show when exactly smart sheet would have sent that out?
