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Anybody else getting all notifications twice?
All the notifications being sent to me from automation@app.smartsheet.com are being sent two times simultaneously:
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Unable to Edit DNS Records for Custom Email Domain
Hello! I am a system admin for my company's smartsheet account and I am trying to set up our Custom Email Domain. I have already verified our domain and turned on user auto provisioning. I sent our IT person the instructions on creating the DNS records, they confirmed they did this, but I am unable to verify our Custom…
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Add Attachments from a Reply in an Email to the Corresponding Row in Smartsheet
Hello! I am trying to create a successful ticketing process in Smartsheet for my company. I am about to pitch to the COO to use Dynamic View as an easy interface for our end users when handling incoming tickets. There is one functionality that I cannot seem to fix that would be HUGE for the end users here. NOTE: All ticket…
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@ functionality not showing contact
one of my users has issues when trying to use the @ functionality that sometimes certain users do not show up for her to tag. Other times on the same sheet the person shows up. When I check on my instance the person is always there. Any advice?
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Format of Automations
Apologies in advance if this has already been asked, however, I struggled to find an answer on this when searching in both the community pages and the help guides. I'm convinced I've previously been able to apply a setting on automations, such as alerts/notifications, which allow them to be displayed either vertically or…
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Notification for non assigned requests after 1 business day
I have a SS that adds new rows from a form. As part of our workflow we want to send an alert using the automation builder if the request has not been assigned after 1 business day but need some help with setting up the triggers. I am assuming i need to use the created date column and a helper column to add 1 day but not…
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Yahoo Notifications
Has anyone had any issues with getting alerts sent to Yahoo emails as of the last month? All of our Yahoo users are reporting nothing is coming through.
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Meeting Minutes Crossover/Linking
Hi, we have numerous live projects at any one time, e.g. Project A, Project B, Project, C and so on. We hold weekly Project meetings on each project and keep notes and assign tasks in a Project Meeting Sheet. Separately to this we hold other a number of other meetings such as Design meetings, Production meetings, etc where…
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Attachment limits when sharing via email
Is there a limit to the number of attachments that can be shared? How can I see the number of attachments linked to a sheet? I keep receiving this error message when trying to send a sheet that is 1118 rows - not sure how many attachments....
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Workflow OR conditions
Hello, I am creating a workflow for notification (send out alert to my email address) while I have some questions about setting up the condition. It's a sharing sheet that people need to get into and update some fields. I have Column: Type - indicates the employee is a new hire or being terminated. Column: Date (to be)…