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Issues with alerts - not sending 'right away'
I created alerts to be sent 'right away'. However, we are receiving them via email several hours later - sometimes 12 hours later. I confirmed that I checked 'email' in my notification settings. Can you please help me figure out why there is a delay?
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Contact Card email address fo automation
Hi All, I have a sheet where customers send a submission and get automated emails with field data that they submitted. I want to provide details of the assignee of their submission but want to provide the assignees email address stated on their contact card - is there any way of doing this? I currently grab field data by…
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Notification Trigger 44 Weeks After Date
Hello, I'm trying to set up an automatic notification for training reminders without using helper columns. I'd like to set up the trigger date as 335 days after a specific date (4 weeks before they need to renew). For example, if they renewed their training on September 28, 2020 then they would get a reminder notice on…
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Can automated messages not include the owner's name on the email?
I have a sheet where having the owner's name on the notification is causing confusion so I was wondering if there was a way to remove it? I know that we can set up a licensed account with a generic email address and give it ownership of the sheet in question but I was wondering if there was another way to accomplish this…
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Webinar recording: Work seamlessly with Smartsheet and Microsoft 365 integrations
Missed the webinar? Watch the recording here: Work seamlessly with Smartsheet and Microsoft 365 integrations. Increase productivity and real-time collaboration with our Microsoft 365 integrations. In this webinar, we'll share how your organization can streamline work across Smartsheet and Microsoft products, including…
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Can chat conversation notification be directed to the report rather than the main sheet?
I have multiple vendor reports created from a master sheet but when I make comments to update them on a sku for the vendor to see and/or respond to, they get an email notification linking them back to the master sheet instead of their individual report. The notification also provides them the master sheet row vs. the row…
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use more e-mail adresses at submission of a form
Hi, Is it possible to use multiple e-mails in the send me a copy e-mail submission? I want to be able to use this feature so we can send out the report as it is made. I tried several delimiters but non worked.
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Can I create a "No-Reply" user within Smartsheet to send external forms?
I am creating several forms and automated email alerts that will go to external resources and I do not want my name attached. Could I possibly create a "No-Reply" user in Smartsheet and transfer the sheets to this user? I understand the "No-Reply" user would require a license which is not a problem.
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Event Registration - Email Confirmation
I can setup workflow with a condition to send an initial email confirmation once even registration is submitted. How do I setup a 2nd email reminder at 24 hours of event registration date?
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Report Notification
Hello Smartsheet community! We’re hoping to get some guidance and see what's possible. Our staff would like to get notified of all past due tasks in a single aggregated email reminder (they get too many emails, so aggregated information is essential). Here's what we think our ideal scenario is, but any guidance would be…