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Automation Isn't Working and I'm Stumped
Okay, I am stumped. I am unable to have a simple automation run on my sheet, much less a complex automation. It used to work, now it doesn't. In my Personal Settings, I have all the boxes checked in the Notification Preferences, so I don't understand why I am not being notified. Any help from the smarter folks out there to…
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Update Request/ Notification dilemma
I am using Automation send Update Request 2 times with someone who is not a shared user. The first time I send an update request it works just fine, they only receive 1 email. However the 2nd time I send an Update Request it sends 2 emails, 1 is the Update Request I want and the other is an Update Notification. This person…
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Automated Alerts and Actions - customize "From" in email?
When we have automated alerts and actions based on triggers the email displays from: Smartsheet Alerts & Actions (automation@smartsheet.com). Is it possible to customize this? When I manually send an update request the email display shows as my name via Smartsheet - this is better. Ideally for the automated alerts we'd…
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How do I count how many cells are last month but not considered expired?
I am working on a sheet for currency of qualifications for our employees. I have the equations that will tell me how many employees are a month before they are due, how many are due this month, and how many are in the past but now I have to find and equation that will let me count how many qualification are only one month…
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New Sheet -- Announcements Message
Hi, Is there a way to have a welcome screen or alert come up when a person goes into a sheet. I would like the sheets comments to pop up on new sheets or like an announcement on already existing sheets.
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Volunteer Allocation
Hi All, I am attempting to find a solution for a specific manual task that is error prone and very time intensive - We need about 300 volunteers occasionally on short notice and need them across multiple cities in 20-50 specific locations (we do not know these specific locations until last minute). I have built a survey…
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Form from one sheet populates another sheet
Hello SS gurus, I am relatively new to SS "in the field", although I've watched over 20 hours of videos from the SS Learning Center so I have a good understanding of the mechanics. Here is what I'm trying to do... We need to track inventory in our supply room: items on hand, items removed, items added, etc. We would prefer…
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Default Sort for Email Reminders?
What is the default sort for email reminders? I have an Automation set up that has "Sent to specific people" and goes to multiple people, some of whom are within the Contact column. I want to customize the sort of the Contact column so it's easier for the users to find their information quicker and easier. I have to send…
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Update Request email text is not sending
Hello. I have an automation setup to send update requests to others in my team. The automation itself works fine with the conditions that I have outlined, but the issue is that the email notification text I have entered doesn't send to SOME of the recipients. We are all in the same org. This is causing a problem as I have…
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How can I stop a "send as attachment" email notification on a deleted report?
I had set up a weekly schedule to send a report as an attachment for a team member. This team member has now left the team, and I deleted this report as it was only relevant to them. I assumed that would end the weekly notification emails being sent to them, or I didn't really give it a second thought since that email…
