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When sharing a smartsheet, emails not being received.
I am trying to share a smartsheet and when I look under shared users, it lists the people I'm trying to share it with, but they are not receiving any email notifications. I have checked under settings and email is selected. Has anyone heard of a smartsheet issue with sharing files? The notification appears when you're…
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email replies not going to smartsheet
I was informed that a co-worker replied to a comment via email, however the comment was not in the smartsheet. I tested this using my work email address and it did not work either, so I also tried using my gmail address and it worked perfectly. I checked with IT and they see the outbound traffic and the email did not…
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Automated email subject line text
So, if you automate emails (workflows) and forgo customizing the message, the email title is autogenerated as follows-- For Alert Someone: Changes to [title of sheet]:[primary column text] For Update Request: Update request for [title of sheet]:[primary column text] However, when you customize the message, you can assign…
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Formatting Options Inside Messages
I am setting up some automations and would like to add some formatting to the message being sent to a customer. For starters it seems like Smartsheets is ignoring carriage returns. And is there any way to insert a hyperlink? Thanks
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Alert Automation Not Working - Alert Triggered on Row (field) Change
Hi, I have setup a few automated rules to alert a user within a column (me) to changes to specific fields. I can't see what I could have done wrong in the config as its such a simple thing to setup but would like to know if I have missed anything here. Screen shots attached 1) of the fields in question 2) of the rule I…
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Is there a way to trigger a workflow if an end date changes by 5 or more days?
I'm looking to create an automated workflow to copy any row from a project plan that has the end date changed by 5 or more days. Is there a formula I can include in the automated workflow to accomplish this?
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How to get checkbox responses to show in notifications?
I have a sheet that has several columns which are formatted as checkboxes and a form for users to submit info. The users check boxes on the form to select fields. I have set it up to send a response back to the submitter with their responses. The notice that goes back to the submitter shows the field names but does not…
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Automation: Send to contacts in a cell
Hi, I'm having an issue where an automation won't send an email. My personal settings are correct. It will send the email if I input an email address, but it will not dynamically pull that email from the submission. I.e, it's a mutliple form, and the form gets filled out by X person, who inputs into one of the contact…
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Have a different email UI than what's in the request an update form
Hello - I am sending out pretty lengthly update request logic emails. I was wondering if there was a way that when the person receives an email they see only a few columns, but when they click the link to update the form, all of the columns appear. For example - I'm sending out an update request with about 24 columns. So…
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Form Default range
Hi, I would like to build forms with default minimum and maximum values and I would like the form to send me an email only for the values which are out of range. The min and max will be mainly numbers for different equipment. If the out of range items can be highlighted red, that will be great. Also, If I can display the…
