-
Validate an email address in a contact list
Hello, We have a situation where we have two employees with the same name, "Test User", and they have the following email addresses: test.user@smartsheet.com test.user2@smartsheet.com (Please notice the "2" in this email.) We use a form to populate our sheet and the form user is required to type(paste) the email address…
-
Accessing a Group Created by a Colleague
My colleague created a large group of contacts in our organization with the intention of using this group for email permissions in Dynamic Views. We are both Group and System administrators on our business account, and I am able to access and edit the group in Group Management, but the issue is that I am not able to access…
-
Email provider, not compatible
We use Microsoft Outlook 2016 desktop version and do not have 365. We also use Ionos webmail. Any suggestions on attaching emails without 1) saving the email as a PDF and adding an attachment or 2) copying and pasting the email contents into the comments?
-
Smartsheet Alerts - "Message Only" option duplicates the message body
Hi, Can someone explain to me how to get the "Message Only" alerts to only display the supplied message once? I set up an alert on a sheet that triggers on a date value. The intent of this alert is to act as a reminder, and send a link to a Smartsheet form to a user on a sheet who submitted data in the past X days. So I…
-
Notification with assignment
I have a sheet set up to notify the person in an assigned column when that row changes. My intention is that if I make a change and assign it to my staff person, they get notified. However, if I make the change on a row that is assigned to me, I still get notified myself. How do I make a condition so that it checks for the…
-
How do I change the sender name
I built a sheet for a team member who owns a process. As the sheet owner, my name appears as the sender for updates and alerts. Recipients may not open the email because they do not associate me with the process, meanwhile they think the process has not started because they are looking for an email from my team member. The…
-
Record a Date Action for Automated Workflows
I've noticed a few posts on Community re: the release of a new workflow action - Record a Date. I'm not (yet) a member of the "Social Groups" Community so I'm unable to read the full text of each post. In addition, a Smartsheet Partner @Debbie Sawyer made reference to the new workflow action in her answer to…
-
FROM and reply to email address
So I have a sheet that has a form attached to it. We use this for our sales reps to enter sales, for an order entry person to enter them in. With this, we built automations to alert/email the order entry person of a new sale. While multiple sales reps enter orders, there are times that the FROM address shows the registered…
-
How do I change the text in an approval form so it's different from the triggered email?
When I set up an approval workflow, is it possible to change the text in the approval form from the text in the email that is triggered which contains the link to the form? Also, on the approval form is it possible to remove the "Send me a copy of my response" check box?
-
Notifications to unshared users?
Is there a way to set up notifications for users who aren't shared to a smartsheet? Our HR team is trying to set up automated emails to send to employee/manager email addresses in cells for the Status Change Form SmartSheets that we have and for the new Education Reimbursement SmartSheet that we have so that we can keep…