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Set global default sharing to something other than "Editor - Can Share" (Workspaces,Sheets,Reports)
For workspaces, sheets, and reports, the default sharing setting is "Editor - Can Share". It would be ideal to be able to configure a global configuration in Admin Center where the default sharing permission was something other than this setting, such as "Viewer" or "Editor - Cannot Share". By having the "Editor - Can…
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Bulk Copy of Access/Permissions
Any time I need to create a new sheet, I find myself entering the shared recipients line by line while referencing another sheet with similar permissions. It would be nice to just have a "copy all permission to another sheet" where we can do a bulk upload of all shared access and validate the list before sharing the new…
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Option to Toggle off Admins Receiving Access Request Notifications
With the new update rolled out last month, all sheet/workspace Admins now receive access request notifications instead of just the Owner. This is causing major headaches for the large corporation I work for. We have thousands of users and many do need Admin permissions to perform their tasks in workspaces. However, they do…
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How to Add Guests to a Workspace?
I have recently upgraded my subscription to a Business plan, which gives allowance for unlimited Guests. However the team that I already have added to the sheet are limited to Viewer access only and I am not seeing an option to change their designation. How do I make someone a guest?
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Superuser administrator access
I'm the system administrator for several digital tools in my company's IT department - including Smartsheet. I am Core Product certified and have been the Smartsheet system admin since 2023. As I have taken on SysAdmin duties in other applications (such as Jira, Confluence, Bitbucket, qTest, Vera, Datadog, and other apps),…
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User List
I am having trouble viewing all users and members in my account. I am able to see certain people in the Seat Types and True Up page but they are not showing in User Roles and Reports. I have attempted to search their name and looked through the different list views but they are still not showing. Any ideas on trouble…
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External User Access
Hi! We are reviewing the the 'Seat Types & True Ups' menu in our Admin setting in Smartsheet. When filtering under the external users (not in our domain and people who never had licenses) there are numerous emails listed and we have zero idea what specific items they could have access to. We've run all the reports offered…
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Why can't I enforce MFA on our org/team accounts
Hi, I have two situations: My admin account which I am using for this question does not have any MFA tab able to enable 2FA. I only have Authentication section on the Admin Center which is not helpful either. 2FA does not exist as well on my teams individual accounts which means we can't enforce any 2FA. Does this have to…
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Published sheets on dashboard can't be viewed by anyone shared to workspace?
Hello, I am trying to publish a sheet so anyone who views the dashboard can see and use the sheet. I am finding out that only people who have paid seats can view and interact with the published sheet. This is contradictory to my goal of having ANYONE who is shared to the workspace, even if they don't have a seat, view and…
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Calendar Apps not working properly after transferring to new Domain
Hello not sure if anyone has had this issue. My company was acquired and we are in the process of switching our email domain from example. @ABC (old company) to @XYZ (new company). The method we are using is adding @XYZ as and alternate email, then making it the primary. When I did this and then went into the Calendar App…