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Gaining access to Smartsheet as unlicensed user
Hi, I am a licensed user of Smartsheet. A collaborator (who does not have a license) is not able to access a workspace or sheet that I have shared with them. Other collaborators who also do not have a license are able to access the workspace/sheet. Are there any reasons why this might occur? Thank you!
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Can't see shared sheet
A sheet has been shared with me. Sometimes it appears in my workspace. Other times it is not there. I am an editor and the owner has not changed anything to do with sharing. Why can I sometimes see the sheet in my list of items and other times it is not there?
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Why can't you share at folder level?
Hi, Is there a reason you cannot share at folder level? There are limitations with only being able to share at workspace or sheet level and I wondered if this would be considered for future releases? Thanks.
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Client cannot view report
I want to share a report with a client however I cannot give them access to the source sheet as there is sensitive data that I don't want to share.
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Filtering Columns in Reports
I have a master sheet which has data pertaining to different departments. From this master sheet, I'd like to show only the information relevant to a department to that department, and none of the other data. 1) How do I restrict the datas in the columns that have to be shown 2) If out of 4 child rows, 3 pertain to one…
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Notification Automation not working
I have set up a notification automation which would send someone a notification when the status of a deal changes. Attached Screenshots. However, I am unable to get any notification. Do i need to apply a different automation or is my current one missing something? Thanks!
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Dashboard chart values too large
I've created a dashboard for our campus to show how much of our Fall schedule will be taught in person vs online. The total of all the data is 100%, yet the stacked bar chart goes to 120%. Fortunately, the legend is light and hard to see, but still, we are a university, so I should be able to do an accurate chart. I'm…
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Creating a sub-set view of a master sheet for external stakeholders to view and edit
Hello! New to smartsheets, so apologies if this is a novice question. I have a master sheet which I am collaborating with my team on, and I want to be able to share with an external stakeholder an editable version with only select rows (based on a filter) and select columns visible but editable to provide updates. The…
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Is there a way to download SmartSheet form as a PDF?
I want to be able to use Smartsheet form as a PDF also in cases where I have to manually write information or use the form as a Job Sheet for Complaint/Servicing form. How can I do that? Any help will be greatly appreciated.
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Error code 5570 when sending e-mail notification
I have a trial account with Smartsheet. I am using smartsheet API with curl to create/update few sheets. The requirement is to email these sheets at EOD to a couple of users. However, receiving error code 5570, 'you have exceeded maximum number of e-mails that your account can send'. The limitations document states that…