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Automated Update Request - some fields editable, others not
Hello, I am trying to set up an automated Update Request for % Complete updates on a project plan. When I test the automation sending it to myself, the system seems to be randomly selecting what item can be updated. For instance, sometimes it is only the task name, others the task name and percentage complete. As I need it…
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Update Request - Unable to determine your identity
I use update requests to gather information from my stakeholders. Recently, several users have been experiencing an issue of "Unable to determine your identity, therefore we are unable to process your request. An unexpected error has occurred attempting to process your request. We are sorry for the inconvenience." I use…
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Combine Contacts from multiple columns into a single cell
Allowing contact columns to be combined into a multi-select contact column would make team management and index sheets much more useful. If Columns 2 through 10 on my sheet are all contact columns, a formula like =Contact2@row + Contact3@row + Contact6@row should produce a multicontact cell, not a text cell. That would…
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Update Request - Error "Please enter a valid email address."
I was trying to send an update request to an audience of non-users and it kept failing to send to one email address. -My privacy settings were set to not restricted to smartsheet users. -When my work flow failed, I tried manually sending an update request and I kept getting this error. After reaching out to the help team,…
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Validation Phone prefix countries missing
When adding a Field in a Form and adding a Validation Phone, there are several missing countries: Croatia, Indonesia, Mauritius, Morocco, Nigeria, Philippines, Serbia, Taiwan, Thailand, Turkey, Vietnam, Uruguay and others. Would it be possible to check and update?
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Start date for alert - send on the last Wednesday of every month
Hello, I need to send an alert out the last Wednesday of every month. This is the easy part because I use the 'repeat' and 'repeat on' selection in a custom recurrence. My question is when to start: do I start on a last Wednesday? ie. start today 4/24? Or is the start date irrelevant, because the automation knows it should…
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Not receiving update requests
Hi all, People informed me that they are not receiving the weekly update requests that are set up via an automated workflow. I have set this up for people external to my organization so they can update the rows that are assigned to them. They are not shared to the sheet behind this. However, the settings for the workflow…
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Multiple Contact list with Request Update
I have found that I can not include a Contact list column which is set to Allow multiple contacts in a automated request an update action. If you include the contact list column, none of the specified fields will show up and the open request web page only has the message, no submit or field list. The only work around I…
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How can the name of the approver auto populate into "approved by"?
We have a change order request form for our suppliers to use when requested a change in the design or scope of our projects. I have an automatic workflow to send the request for approval to our construction manager(s). When they approve (or deny) the request, the status changes to approved (or denied) .. but I cannot seem…
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Read-only option in update request - and ability to customise
To have read-only for update requests when the column is locked, or only needs to be read (as opposed to being edited) would be a big help, and save lots of questions from recipients not knowing if they should change something or not. Plus, if conditional formatting could transfer across somehow to update requests (even…