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Update Request Email
Hello, I am testing the Update Request feature for a project we are working on. The project is to confirm current information but also have the recipient update any information. So far it seems like it could work for us, as we would prefer the recipients don't have access to the sheet itself. One question we have is around…
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Missing Send Update Request Option on Sheet
I am no longer able to right click on a row or use the 3 dot menu to send an update request. When I created this sheet, the option was available but I cannot seem to find it now. To my knowledge, nothing has changed with the sheet permissions/settings. I am attaching an image of the menu I get without the Send Update…
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New Formula Error message #ERROR IN RANGE
Right now the Smartsheet formulas will pass through errors that exist in ranges referenced in formulas. This can result in error messages like "#INVALID DATA TYPE" in formulas where that is fundamentally impossible - making trouble shooting much more difficult. If, instead of opting for passing through any existing error…
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Allow Screenshots to be posted into forms and update requests
It would be great if we could add screenshots when submitting a form or Update request, this would be really useful for things like surveys where a product was bought or for maintenance tickets being raised, et…..
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More Gantt Timeline Display Options (+customizable headers)
Due to limited screen space, I find the available Timeline Display options either far too dense to be useful, or too expansive. I propose: more Zoom settings. my issue is really that the zoom settings correspond to the heading incremements. my usability issue would be mostly resolved with more zoom level granularity. more…
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Remove Hyperlink
I want to display a https link, but not make it clickable. There does not seem to be a way to remove a hyperlink. Has this issue ever been resolved? It might be a deal-breaker. Taira
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Request Visibility and Management in Table View now generally available!
December 15, 2025 We’re excited to introduce the first step toward a modern, end-to-end request experience in New Views (Table View). With this release, internal users can now see, access, and manage requests directly in New Views (Table View only), making it easier than ever to track work in one place. What’s Included in…
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Automations builder: The column selection box should be bigger
The box to select the specific fields for an update request is far too small. And it gets smaller the more columns I select. This makes it very awkward to use when selecting columns to be updated from a large sheet. The selection box should open much bigger, at the moment I can see only 4 of the fields out of a potential…
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Update Requests with columns for viewing only
Is it possible to make an update request, but only allow editing of certain columns? I want them to be able to see certain columns, but not change them.
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How to best track Outstanding Update Requests
We are a construction company and I am trying to build automations and a dashboard for tracking "Outstanding Update Requests" - Each of our Line-Item tasks require us to acquire information from 3rd parties. This information takes standard forms (Start Date, End Date, Comments, Attachments, etc), but the specific fields…