Automated emails not sending attachments

Jeremy Y O
Jeremy Y O ✭✭
edited 06/07/23 in Smartsheet Basics

I am having trouble with Smartsheets not sending not sending attachments. I have it currently set up where I have to approve it before the email gets sent out. Once I approve it I have a separate automation send an email to group 1 or group 2 based on which option they pick in the form. At first I was having trouble with it sending two rows at once and now it wont send the attachment. I have the email include the {{name}} so it will send one at a time. I have the automation start with approved or decline. I need it so it will send the attachment but only when there is one, sometimes one is not added. Please help!