Has Smartsheet improved the Workapps notification functionality?

While looking at a Smartsheet Workapp today, I noticed the text highlighted below.

It says: "Automation: You can create automated workflows in Smartsheet to alert people in your app. Learn more"

I was excited to see this because I don't use the Workapp tool since it lacks a way to A) notify users of notifications within the app, and B) bring users back to the Workapp when they click a link in a notification they receive via email or Slack.

I interpreted that text to mean that Smartsheet now has a way to do my A and B. But I think I misinterpreted it. The Learn More webpage just provides an overview of Automations.

Am I missing something about notifications within Workapps?

Thanks,

Marc

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Accepted answers

Genevieve P.

Hi @Marc Shecter

The prompt here is to help Workapp Builders use automations in the underlying Smartsheet sheet to send out notifications. There currently isn't a way to build an automation directly in the Workapp, as you noted. I see you created an Idea Post around this, thank you!

For your B), you could add the URL to the Workapp in the body text of the notification if that helps.

Cheers,

Genevieve

All comments

Genevieve P.

Hi @Marc Shecter

For your B), you could add the URL to the Workapp in the body text of the notification if that helps.

Cheers,

Genevieve

Tobias Krause

I came acorss the same issue today. Would be nice to notify people based on a sheet shared via a workapp, or perhaps the sheet is only visible through a report in the workapp, without having to share them the sheet in Smartsheet.

Bianca_bzzb

Completely agree here. Notifications are really necessary for any basic application so I feel not having this functionality in WorkApps is a big miss.

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