Changing Email due to employee quit

deason

We have an employee that is no longer with the company and I need to change that email on his account. I can not figure out how to do this.

Any help?

Genevieve P.

Hi @deason

You'll need to be the System Admin for your plan in order to edit their account details.

If you are the System Admin of a Business or Enterprise plan, you can log into the Admin Center to update information. Select User Management then you can Edit User and change their email and name. Here's more information:

Admin Center: Add, edit, or deactivate users | Smartsheet Learning Center

https://help.smartsheet.com/articles/2481891-admin-center-add-edit-and-deactivate-individual-users

Log in to Admin Center

Cheers,

Genevieve