Integrate a direct approval button within the email notification itself that allows users to approve or reject requests without the need to transition to a web browser. This button would perform the same security checks and record the same audit trails as the current browser-based approval, ensuring that the process remains secure and compliant with organizational standards.
Benefits:
Implementing this feature could not only enhance user satisfaction but also encourage more robust use of the Smartsheet platform for workflow automation across diverse environments.
Itai Perez
Project Manager | Transformation Department
Gong cha
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