Hi everyone,
I'm trying to create a multi-action workflow where a document is generated and then an email is sent with that document attached. I'm trying to sequence it in such a way that the attachment is generated first THEN the email. My problem is that this is not the only attachment on the row. The data on the row is from an audit collected via a Smartsheet form, and images are taken and submitted with that same form. Currently I am having to do this via two workflows and the email workflow is triggering when an attachment is added or changed.
My problem is new for this flow setup, in the past the pdf is generated super quick so the email workflow is triggering and including the images and the pdf for that row. During my workflow setup I never saw the pdf cause a second email, so it worked. It has worked for about 18 months so far with no issues. Lately, the pdf is taking 2-5 minutes to generate, which is causing my email workflow to trigger twice, and the second email only has the attachment and not the images sent previously. It makes the emails much more inconvenient.
I've tried to cascade actions, but Smartsheet won't let me add an action AFTER a generate document action. Is there a convenient workaround that fixes this while keeping the trigger upon occurrence (not scheduled) for this or should I submit an enhancement request?
Thanks, -Jeremiah
