Managing Contacts
I had a contact that was mispelled. I correct that contact in My Contacts. However, when I add the person to an automation, the incorrect spelling appears.
I no longer have the incorrect spelling in my contacts. I went through the whole sheet and removed the mispelled contact. I re-shared the sheet with the Correct contact..however in the automation, I only have the option for the Incorrect contact.
How do I get rid of the misspelled contact??
Answers
-
Just add the correct email address as typed out, rather than trying to add a contact. Or type the entire name of the correct contact and see if it shows up that way.
Michelle Choate
michelle.choate@outlook.com
Always happy to walk through any project you need help with!
-
I have typed out the correct name - by it does not appear as an option.
-
Then you will likely need to type the entire email address for now.
Michelle Choate
michelle.choate@outlook.com
Always happy to walk through any project you need help with!
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.2K Get Help
- 419 Global Discussions
- 221 Industry Talk
- 461 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 142 Just for fun
- 58 Community Job Board
- 462 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 299 Events
- 38 Webinars
- 7.3K Forum Archives