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I was reading through some of the early responses and found @Will Duplex's response and thought "well, this is exactly how I feel". I'm using it to help automate or create things like formulas in my sheets, etc. I've gotten into using it to support organizing my research and thoughts to support writing or other work, but still learning.
I've also made a point to get to know more people who work directly with AI and that's helped me get more comfortable with it.
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How is AI helping you work smarter, not harder — or how could it help you in the future?
I use the Smartsheet AI tool mostly to generate formulas. I think of it more as a 'wizard' helper (like in old-school 90's software programs).
I believe that a lot of software is using the term "AI" to hype things, and that's creating confusion for my end users.
They don't think about the difference between what I call "software helpers" (these don't scrape the internet for content) and "AI Generative" software that will pull from the web and remix elements to create something new like a digital image.
We need better terminology to distinguish between the different types of "AI" that is being used, but I expect that will happen over time and I just need to be patient about this.
Virginia C. Hire Damrauer
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