How do I embed an image in an automated notification

T Klausner

Hi all. Any guidance is much appreciated.

We send an automated Request an approval notification once a row is added to our sheet. Our customers are not Smartsheet licensed users or connected users, and we do not want them interacting with our sheet. We would like to include an image, the same image for each request, in the Request an approval automation. Is this possible? I've seen similar questions asked dating back to 2020 so I'm hoping Smartsheet found a solution.

More details about the image - using Generate document or an editable pdf will not work for this workflow/use case.

Thank you for your guidance!

ChristianFinke

@T Klausner

Smartsheet doesn’t currently support embedding images directly into automated notifications. However, you can include a link to the image in the notification instead. Upload the image to a shared location, then insert the link in the body of your automation message.

If embedding is critical, another workaround would be using third-party integration tools like Zapier or Make, which can send custom emails with embedded images. Let me know if you’d like more details on setting that up!