Notifications and update requests

Julio Bona
edited 12/09/19 in Smartsheet Basics

I'm automating the update request and reminder stages to update my activities. The worksheet is not shared, but I've enabled the alert permissions for the least restrictive.

The actions and alerts indicator column appears in the reminder symbol and is in pending status, but is not sending email to the requested contact. Emails are not being trashed or spammed.

Has anyone had the same problem and managed to solve it?