Overwriting Lines?!?
Is anybody having issues with people overwriting each other in their shared sheets? We have (3) users utilizing the same sheet and adding in lines at any given time and we started to experience some refreshing issues. It just happened again today as a line I created 2 hours ago was overwritten by another user AFTER they hit refresh on their end. Any recommendations from the community? This wasn't an issue up until about 4-5 months ago. The occasional 'oops' would happen but now it's become way too frequent.
Comments
-
Hi,
I haven't experienced or heard anything from my clients that there's been a more frequent overwriting issue.
Has anything changed in your process? Are they not saving frequently?
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Hope that helps!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.3K Get Help
- 422 Global Discussions
- 221 Industry Talk
- 461 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 143 Just for fun
- 59 Community Job Board
- 462 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 300 Events
- 39 Webinars
- 7.3K Forum Archives