Workflow not working


I've set up an automated workflow and can see that it has "ran" however, email alerts are not being received. Have tried several tests with no success. Have also checked everything I can think of setting wise and a bit lost on this one, considering I've had success with similar workflows.


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Conor D

    I hope you're well and safe!

    Ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).

    Did that work/help?

    I hope that helps!

    Be safe, and have a fantastic week!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • Conor D
    Conor D ✭✭
    edited 09/27/22

    Hi @Andrée Starå ,

    Thanks for that--that has done the trick!

    Now that begs the question: Does that setting need to be checked for all users that would be triggering the workflow?