Seeing user activity as an admin

glenn.corbin112951 · 12/02/19

I am an Admin of our account and want to see what smartsheets are owned by each user and the activity on each sheet (date/time). Logs only shows me logons. I need to verify that licensed users are really using the product.

I put a ticket into support a week ago but never heard back. Hopefully I can get a response here.

Thanks

Glenn

Andrée Starå · 12/02/19

Hi Glenn,

You can get some more information in the User Management section.

All User Accounts

Click the More Actions button at the top of the form to see options for managing all accounts:

Download Sheet Access Report - Generates an Excel file listing the names of all sheets owned by licensed users on the account, the name of workspace the sheets are saved in (if applicable), the collaborators shared to each sheet, and the timestamp of last modification.

https://help.smartsheet.com/articles/795920-manage-users-multi-user-plan

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Andrée Starå · 12/02/19

To add.

There is a premium add-on, Event Reporting that can provide you with much more information. Is that an option?

More info: https://help.smartsheet.com/articles/2479296-event-reporting-monitor-how-data-is-used-across-your-organization

glenn.corbin112951 · 12/03/19

Andree, Thank you very much for your help. Report is perfect. I have a call with my account rep tomorrow so will check on pricing for event reporting add-on.

Andrée Starå · 12/03/19

Excellent!

Happy to help!

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Seeing user activity as an admin

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