Changes to asset Admin permissions and new Plan Asset Admin role, now generally available!

I agree with @Debbie Sawyer, we NEED a Flow Chart that outlines this process to better clarify this role's responsibilities, rights, etc.. These comments back and forth are starting to contradict past / earlier statements by the help articles or the staff.

I have to sit down with a few people (Directors) who oversee our projects, and they MUST be well-informed of what I will have to change/activate for our staff and as of this moment, I am not confident with the answers given, that I can explain this correctly.

Please provide us with a Flow Chart that outlines this process to better clarify this role's responsibilities, rights, etc. that is similar to your Sharing permissions on sheets, reports, or workspaces (or update it with that new role outlined ASAP)

Hi Julie,

I'll work with the team on the updated documentation. Here's exactly what's launching soon:

1. Admins on an asset will now have rename/delete permissions (so they will match owners)
2. Plan Asset Admin is a new role. Their main purpose on this initial launch is to be the backstop to get the access requests notifications if no admin or owner is on an asset
3. The access request notifications will be sent to owner and admins. If none are assigned on the asset, the notification goes to the Plan Asset Admin. If Plan Asset Admin is not assigned, it goes to the SysAdmin

Removing owner and hence ownership transfer issues will take time. We will have additional releases in the months to come

As our companies only Smartsheet System Admin, I had to remove a License User for the first time since this new logic. I was not able to find the Transfer Ownership option in the normal edit screen.  After reading various articles and still missing something, I went to the Smartsheet Support Team, who helped me find it by going to the edit screen of the User in question and removing their License, at which time I get the window to allow me to transfer ownership.  Following that, I was then able to remove the User completely.

But . . . . . . would it be possible to add this window when I go to remove the User? That would eliminate a step as I could go to remove the User, get the prompt to transfer, and then I'm done!

I really wish before they launch this new nightmare, the Smartsheets Team updates their Account Level Types page and many others associated with info related to this topic as we require clarity before managing.

Has anyone been told a different release date other than around Feb. 14th❣️📅? Im asking because i have to meet with our Directors before this is released and explain to them what will change, and i feel we still dont have the full story/understanding of this new addition and fear i will be forced to remove 28 licenses the night before to protect our accounts assets before we have digested and understood its function entirely and how it works live.

I hope i am not alone on this feeling/concern 😳

@Julie Fortney - thank you!

for those of you who have been able to test this under the Account Level EAP (not the individual EAP access), can you please chime in on your thoughts so far, what to expect, how it works, issues your coming across PLEASE?