Smartsheet Basics
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Automated Update Request - some fields editable, others not
Hello,
I am trying to set up an automated Update Request for % Complete updates on a project plan. When I test the automation sending it to myself, the system seems to be randomly selecting what item can be updated. For instance, sometimes it is only the task name, others the task name and percentage complete. As I need it to be the percentage complete and not the task name. The below screen shots are from the same request email.
how can I fix this
Answers
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Hey @LaB,
Could you provide a screenshot of the Update Request in the workflow? Please be sure to hide any sensitive information
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Hi,
I hope you're well and safe!
Can you share some screenshots of the sheet with the columns used in the automation? (Please delete/replace any confidential/sensitive information before sharing.) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Here is a screen shot of the two rows show in the form above
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@LaB what triggers the UR?
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I triggered it to run to myself, but a date should trigger it as in, give me your updates every monday at noon
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