Smartsheet Basics
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Email Attachment Automation not working
I have a workflow setup that sends an email notification to someone when a new row and an attachment are added and includes the attachment for download.
This hasn't worked since 9:45am yesterday morning, did something change? Test emails are going through but not including the attachment even though there is one.
Answers
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Hi Kelly,
I had similar issue. Is the workflow triggered by attachment like adding or changing?
Only then the attachment is attached (as link) if you have a trigger that for example is trigger by any change in the row and attachment was added there long before - even though you share the attachment with this workflow it will not be sent.
Hope it helps.
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