Hi! Is there a way to customize the email message on a combined (7+emails) automation email?

Hi @Simran M.

Smartsheet doesn’t support adding dynamic field values in the combined notification email message. However, you can set each notification separately to include specific field values in each email, allowing for more tailored messaging. Or, you could explore using integrations like Zapier for greater customization, though this adds some complexity. Let me know if you’d like help setting up either option!

Hi,

I hope you're well and safe!

This is the reason why the custom parts are removed.

Placeholders will generate separate notifications when using placeholders with Alert or Update Request actions in change-based workflows if six or fewer rows are triggered simultaneously. If seven or more rows are triggered at once, the custom subject and body will be removed.

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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