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Does anyone know why a link to an attachment would expire in 14 days instead of 30?
We have created automation to generate a document based on a submitted request. Automation then sends an email with link to our case queue to be parsed out to the appropriate people. Everything I can find on attachment links indicates they expire in 30 days or when accessed 100 times. Our attachment links expired in 14…
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What Is The Best Way to Handle Attachments on a Sheet When Exporting to Excel or PDF
So I just had one of my teams ask me this question and the only thing I had for them is to put the row number in the Title of the attachment when they attach a file to a row in a sheet. That way, when they need to export a sheet for an audit, they can download all the attachments and send them with the sheet and the…
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Upload Thousands of Excel Documents to Rows
I have been building a workspace for inspection tracking. Before this we were utilizing an Excel doc that would use a macro to create a new Excel doc for each inspection with the information that was entered. There are 2332 excel documents. The information in each doc are not in individual columns. The filenames are Asset#…
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Copy row with no hierarchy on one sheet and make it a child on another.
I have a been working on building a asset inspection tracking workspace. I currently have 4 sheets built for it. The first, Asset Master List, has all of the assets and information about the asset built into it. This sheet was built from an Excel Import. The second sheet, Inspection Form, has all of the form responses for…
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CAN'T EMAIL GROUPS
With the recent updates, our spreadsheets have lost the ability to email attachments or files to groups. We can send them to individual users, but the groups that we created with various emails will no longer work. We are getting an error message. The option to email a group still pops up, it just won't email to groups…
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.pdf no longer open in a new browser tab
Up until today a .pdf attachment in Smartsheets would open in a new browser tab. Today, a .pdf attachment will only open as a preview. We have tried in both Chrome and Edge with the same results. How do we fix this, so that when we open a .pdf attachment it defaults to opening in a new browser tab as opposed to the default…
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Conditional formatting for rows with an attachment
As the attachment (paperclip) column is on the far left of the sheet and can't be repositioned, it's not always clear when an attachment has already been added to a row (as I often don't scroll far left to check, especially in sheets with multiple columns). Is there an easy way to use conditional formatting to identify and…
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Can't Edit or Delete "Send as Attachment" Recurrence
Hi all, I have been assigned to take over the maintenance of a sheet. There are currently 3 "Send as Attachment" recurrences that I want to remove as they are no longer needed. When I click on a scheduled recurrence, the options of "Edit Recurrence" and "Delete" are not clickable. I am the Admin on this sheet and the Owner…
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Double opening attachments
Colleague attachments keep opening up twice automatically. She is not a new user and this just started happening to her only. Is there a setting somewhere? Anyone know why?
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New Alert: Attachment view/download
I see that the activity log indicates an attachment was downloaded whenever it is viewed or actually downloaded. It would be useful to be able to set an automation alert that triggered whenever an attachment is viewed/downloaded. This would help address some security concerns with tracking who has downloaded what. Perhaps…
