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Customize Account Invitation Email
Currently, when users are invited to join a Smartsheet account they receive a standard, system-generated email with no custom message. This has resulted in some users contacting the sender or a Smartsheet administrator, if they know one, to ask whether the email is legitimate or a form of phishing malware. The system…
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Allow Brandfolder Share Links requirements/rules to differ for each User Group
We have many different users groups in our organization (Admins, Collaborators, SME, basic users, guests) and different people we need to send assets to. When using Share Links, all users have the same options and requirements by default. There should be ability to set different defaults for each level of user! Admins can…
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Azure authentication & process mailboxes
Sysadmin Security question - My understanding is if we use Azure authentication as SSO and auto-provisioning, everyone that logs in to our enterprise account has to be real person with their own email address. We cannot assign a license to a 'process mailbox' that multiple people access. We're in a Microsoft environment…
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Unable to transfer ownership of specific Smartsheet items
I used to be able to click share for a specific sheet and make someone a owner of a specific document. A few weeks back, the "Make Owner" option stopped showing up. Is there a reason this option was removed and what is the workaround?
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Option to Toggle off Admins Receiving Access Request Notifications
With the new update rolled out last month, all sheet/workspace Admins now receive access request notifications instead of just the Owner. This is causing major headaches for the large corporation I work for. We have thousands of users and many do need Admin permissions to perform their tasks in workspaces. However, they do…
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Collaborator Count
In March '24 we switched from Chrome to EDGE. Before I was able to see the # of collaborators in any Sheet, but now in EDGE the count is missing… I learned that this function no longer works in either browser, but hovering over Share reveals the count. Now recently, I discovered hovering over the Share button no longer…
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Contact list in forms
My sheet has an "assigned to" column, but I am wanting to reference my contact list for the available options. I know when I am directly editing the sheet, I can begin typing the contact name/email address and will see a list of available options - but the same feature is not available on through a form. Is there a…
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Merged: Freeze Column in Dynamic View
This discussion has been merged.
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Folder (Highlight) Colors within Workspace
I have access to multiple folders within my workspace, like everyone does. I would like the ability to highlight folders. And my highlighting would be exclusive to my account. Others that have access to the same folders would not see my highlighting. The main folder names (mostly created by others), are so similar. I often…
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What licensing is required for collaborators, commenters etc please?
Hi, I have searched but can't find a definitive answer. If I create a project plan in Smartsheet and want people to comment, update or collaborate in general, which of those need a paid license please? To clarify, in this scenario the creator of the plan would have a business license. Many thanks.