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Why can't I add a new user?
When trying to add user, I'm getting the following - The email address XXX.XXX@XX.com can't be added as they belong to another account.Contact our Support team for more information on adding this person to your account.
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Wrong Date Showing, Seems to be 4 hours off the difference between GMT and my Time Zone.
As can be seen in the attached screenshot I have data that is brought into the sheet from a web form. A time and date stamp is attached at posting (this time and date is correct) however, the date column beside it that is derived from the function Created is not correct is not. This issue is on all of my sheets and seems…
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Remove 'Upgrade' button once request is sent
We have several users who periodically send an upgrade request using the 'upgrade' button next to the search dialog. We have informed most users that they do not need to upgrade to use the system, but the button appears to be too tempting to avoid. This results in too many requests being sent to team members…
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Can I access/download spreadsheets I previously made without paying for the upgrade?
I no longer have the need to use the Smartsheet service but I would like to e able to refer back to the reports, sheets, etc. that I made while using the upgraded version. Is that not possible?
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Mobile view for Dynamic View?
Hi, Can dynamic views be accessed on smartphones/mobile devices? I don't see this option on the app.
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Bah Humbug! No holidays for you. (None of our projects have holidays)
I need a sanity check. I just found out I know nothing about how holidays function in Smartsheet. My education came about I was making a "simple company calendar" for our intranet. And now I am facing some problematic implications. Please confirm my understanding below. Situation: We use control center to provision…
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How to provide access to specific sheets using a Smartsheet API access token?
What's the best approach to share a Smartsheet access token, generated through a service account, in a manner that restricts the recipient's access to all my sheets while ensuring the token has permission to access specific sheets? Regards, Klin
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User type: Editor can share
Can someone help how licensed user type "Editor can share" is not able to create folders but only onwer? a few days ago it was possible
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Can you use Groups in Contact list column type?
We have different groups created under user management, for example, email team, marketing team etc. I wanted to know if they can be used inside a column with contact list column type for a project? If yes, how? If not, what exactly is the use of creating these groups apart from workspace, sheet sharing?
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Need help with setting up new users - link in email does not work
Hello, I have already sent out an inquiry about this major issue we are experiencing a week ago but have not heard back. This is severely affecting our ability to add users to our account. When the invite email is sent out, the link in the email takes the person to the login page for SmartSheet rather than the page to…
