-
The issue of a picture captcha not displayed on Chinese computers.
Hi, The new users in China connecting for the first time to Smartsheet must check a box and click next. After that it hangs up, looks the issue was linked to the pictures captcha were disabled. May I have to know how to activate pictures captcha display for End-users? Example of the pictures captcha. Many Thanks!
-
Allow SysAdmin to reactivate a user with no time limit
I understand that you want to make a "deactivate user" functionality available, so you don't have to transfer any assets if a person leaves. However, by not allowing Sys Admins to reactivate users if they rejoin the company at any time in the future, then your feature seems to be lacking? If someone rejoins, I need to…
-
I need help merging 2 accounts
I currently have a paid business account through my employer, but I have recently discovered I have 2 accounts that need to be merged. I realize this is not an "application" question, but a back office one. However, I have not located where I can submit a ticket or chat with someone that can help.
-
User list view with "Groups" assigned
I am looking to see if anyone knows of a way to see my entire user list, and see what groups they have been assigned to. It would be much easier to see my entire list of users with a column of groups they belong to vs accessing each group individually to validate users are in t\he right groups. Is there a way to do this…
-
Unable to transfer ownership of specific Smartsheet items
I used to be able to click share for a specific sheet and make someone a owner of a specific document. A few weeks back, the "Make Owner" option stopped showing up. Is there a reason this option was removed and what is the workaround?
-
Why do I have 2 accounts for one email address, and how do I merge the 2 accounts?
For some reason my smartsheet has 2 accounts for the same email address, one of these accounts I have managed to set up a number of projects and such, but it doesnt reflect on my other smartsheet account…? they have the same email addresses so I am very confused. In addition to this I have now been charged twice of the…
-
Application error message
does anyone know why i am getting the message below or how to fix it formName: ajax formAction: fa_homeLoadData httpStatus: 500
-
merge history and management
we can merge users but we can't see what happened before. we would be able to see merged user list and would be better to split users from each other when it is needed.
-
Sharing Contacts
We currently cannot share our contact list with other users. This is very cumbersome for our company. We use Smartsheet to create a punch list for our vendors. We need multiple users from our organization to enter in punch lists for peoples, however, since I cannot share my contact list with my colleagues, we end up having…
-
What licensing is required for collaborators, commenters etc please?
Hi, I have searched but can't find a definitive answer. If I create a project plan in Smartsheet and want people to comment, update or collaborate in general, which of those need a paid license please? To clarify, in this scenario the creator of the plan would have a business license. Many thanks.