-
Notifications when added
Hi, I have this automation: The weird thing is, the Subject of the email we get is: Changes to SHEETNAME: + PRIMARY COLUMN entry. But, it's not a change, but a new entry. I know I can create a custom message, but it just seems weird to me that the standard message is like this. Is it incorrect? Do I have a setting…
-
Automation email view
Hello all, I have created this automation which works like: When documents are attached (I am using Document Builder to generate couple of documents) > send a message along with the attachments to the contact emails in the column Sponsor Department Contact Email. And now here is how the automated message looks in an email…
-
Update Request Automation not sending to free users despite "Unrestricted" Automation permissions?
I have an automated "Update Request" workflow set up on a sheet to send to contacts in a cell, and I'm getting a an error message saying that this email is not being notified, and that I need to change the Automation permissions to a less restrictive setting. The email address is for under our work domain, so that…
-
I have a Move automation it disappeared from first sheet but didn't appear on new one
I had an automation that I created that had previously functioned. Basically the user check a box in a column and once the check box is selected the row is deletes in the original sheet and should appear in the new sheet. I'm a little concerned because I used the move command and it disappeared from original sheet and just…
-
Automation/Move Rolls by Specific Collumns
I would like to request an enhancement to the "Move Rolls" automation feature in Smartsheet. Specifically, I would like the ability to select specific columns to move to another sheet, rather than being limited to moving all columns as the feature currently functions
-
row level update request does not work for one specific user
Dear Community, Today I faced a very interesting (for me at least) situation: My automation workflow sent an update request to a user and when this user tried to open it, received a messaged at the browser that his user was not recognized. What was holding my attention as well was that the opened link showed as well at the…
-
Email automation
Hello, I'm in a little pickle here. Smartsheet can send out emails through automation. Those emails, especially when include an attached file, are not professional. I saw some users literally put a disclaimer in their email to ignore the links and highlighted information, rows, etc. That format is not acceptable. So, as a…
-
Multiple Approvers on one Approval Automation?
My sheet has multiple approvers who vary by the row depending on certain criteria. I want to send them all the row approval request at the same time, then when they all click approve the project can move forward. To count when the responses are all in, I am moving the entry to a new sheet and counting the references that…
-
Automations Not Running
Hello, Everyone. I know there has been 100's of automation questions and I am here to add another. I have 6 automations set up on a sheet. The old sheet, everything worked great. When we got a new sheet (template reasons), automations stopped automatically triggering. I have a Business Plan, and do not have control center…
-
Gmail to smartsheets connection
I'd like to have smartsheets automation to send an email, but it should not look like its sending from smartsheets. Currently, there will be a smartsheets header in the email, but since I'm sending it to people outside my organization, it would be unprofessional to do so.