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Prevent a sent Approval Request from being used later?
I have a situation where I want to make sure some Approval Request emails cannot be used later. I have an automation triggered when a Contact List column is changed, which sends an Approval Request to the contact in that column. For some rows, a director instructed me to skip a certain person's approval as they're out on…
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Scheduling Emails
I am running automations to send emails when text or a checkbox is active in a cell sending row information to different people, there are no attachments on these emails. I would like to know if I can schedule the emails that are triggered for once or twice a day. This will allow for fewer emails when a lot of rows are…
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SmartSheet Automation - Notify Emails not triggering at all
Hi all, I've ran into an issue where on all of my sheets I have that's shared out to dozens of users and are on the distribution list to receive emails based on rows added/changed with criterias to trigger email sendouts to them. This has been working fine the past 2 years. However, as of 2 days ago all emails have stopped…
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Automated email to Contact in a Cell
Hello, Is there a workaround to send an automated email (box check) to a contact in a cell, but its not a contact column, rather than a formula column? many thanks!
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Chat notifications directed to reports
Our ECR solution is based on intake sheets with relevant data being brought into different reports depending on the users role. We make use of the chat function within smartsheet to communicate, but the notifications always direct the user to the underlying sheet. It would be great if we could re-direct the users to the…
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Automation Workflow Q: Daily Email w/ Multiple Criteria
Hello - I need some help setting up an automated workflow to trigger a daily email based on multiple criteria. Details on the use case are below: We have a sheet set up to assign daily tasks at an upcoming event. The majority of the tasks are assigned to individuals, which are indicated via the Staff Lead and Additional…
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Request Update/Notification with Attachment Automations
Hello, I have request an update automation that allows attachments to be uploaded. When an attachment is added, I have a notify automation built to include the attachment. The automation is functional and only works when an attachment is added via the request an update automation, but the notification doesn't include the…
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Sending notifications without sharing a sheet
Hello, Having problems with a Automation and notification going out to a Yahoo email address. I have the sheets restrictions set to the lowest setting, so i thought this would send to any email address without sharing. But we are seeing a report from smartsheet saying it's not sending. Anyone have ideas, am I…
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Automation Workflow - Alertar a alguien cuando se añaden filas
Buenas tardes, Estoy haciendo tests con las alertas automáticas. En algun momento cree una alerta que me produció el tipo de notificación que estoy buscando, cada vez que seañade una fila, se manda una notificacion que muestra el contenido de la fila y adjunta los archivos adjuntos a la fila, las filas estan marcadas en…
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Customizable Requests to External Customer & Validated Send Request System
Problem Statement External customers receiving update requests often face issues with email spam filtering due to off-brand, non-customizable emails. This leads to incomplete or delayed responses, making it difficult to collect necessary assets efficiently. Additionally, there is no built-in file validation, which can…