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Email Function Not Working
Hello Group-- Noob here. We created a form where once it is submitted, an email notification is supposed to be mailed to two recipients. Everything works as expected, except the recipients are not receiving their emails. Troubleshooting includes having a copy of my form entries sent to me = works. Intended recipients…
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When sharing a smartsheet, emails not being received.
I am trying to share a smartsheet and when I look under shared users, it lists the people I'm trying to share it with, but they are not receiving any email notifications. I have checked under settings and email is selected. Has anyone heard of a smartsheet issue with sharing files? The notification appears when you're…
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Merged: Audit Trail all emails that are sent out using Automations
This discussion has been merged.
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Approval Requests - edit and delete like Update Requests
The Approval Request feature (Approval Requests | Smartsheet Learning Center) is lacking some of the functionality of the Update Request feature (Update Requests | Smartsheet Learning Center). I want to edit or delete an Approval Request that is pending on the row, the same way I can edit or delete a pending Update…
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Smartsheet Profile
Okay, first I am a contractor. I work for a Staffing Agency, and the client is Medtronic. Now, I am trying to be proactive here (FL is a right to work state). I have my current Smartsheet account (and community profile) through my current job at Medtronic. Based on someone's suggestion (which was for getting certified so…
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How do I create an automated email that includes all attachments at once, including a mapped doc?
Hi all, I'm trying to figure out the correct automation settings to have one email sent that will include a link to all attachments. I have set up a mapped document and automated email for when a row is added or changed. Currently, I'm receiving two emails - one for the new row with attachment links and an additional email…
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Automation - How to Send One Email Notification for Each Changed Row
I am using automation for one of our request approval processes, and need to be able to notify our help desk support team anytime the Completion Date column is updated with a date. I know how to do this, however, I can't figure out how to prevent the notification email from grouping multiple requests into the same email.…
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Notifications received when attachments are added by anyone other than yourself?
Hi All, I would love to be able to determine which attachment notifications I received based on who attached the document. Right now if I create a notification, I will also receive the attachments that I upload. Is this on the radar of wants for smartsheet updates? Thanks!
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作業時間収集
作業時間収集のためにFormを使用しています。 氏名（メールアドレス）、日にち、作業時間のみ入力をお願いしています。 ｈこの入力へのアラートを毎日発信したいので、自動化ツールアクションを「更新をリクエスト」とすると、入力フォームではなく集計シートに飛んでしまいます。 入力フォームへの更新リクエストとするにはどのようにすればよいでしょうか
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Change default SS email address when automation sends information to Track-it!
We are using Track-it! for all helpdesk requests. When a remote user wants to check on inventory, request samples, etc., they are sending an email to a specific email group. Sometimes all the information is provided and other times not. I created an intake form in SS with the fields needed for all requests, including the…