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Email Attachment Automation not working
I have a workflow setup that sends an email notification to someone when a new row and an attachment are added and includes the attachment for download. This hasn't worked since 9:45am yesterday morning, did something change? Test emails are going through but not including the attachment even though there is one.
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Date format in automated emails
Hi there, I've set up an automation on a sheet and noticed that the dates in the automated emails are in the incorrect format, despite me setting my regional preference in the settings. I have the dates set up in my settings for Brazilian format (i.e. DD/MM/YY) and this is how it shows in the Smartsheet itself. However, I…
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Connect WordPress form to Smartsheet for Record Keeping
Is there a way I can populate a Smartsheet with entries from a WordPress form? We use the Gravity Forms Addon
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How do I control email notifications by user on a plan level?
We have numerous email notifications on for our Sheets based on due dates and prior steps being completed. These emails are sent out to individuals based on assigned tasks. We have a user who we recently added to the system and is assigned to tasks across a bunch of projects, but they are not ready to be fully functional…
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how to automatically send email with photo attachment
Hello, I want to automate an email that includes a photo attachment when a job is completed. The photo is proof to the customer that the task has been completed. Is this possible in smartsheet and if so, how do I do that? thank you!
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Large Sheet Notifications
We have a handful of very intricate, detailed, and logic-filled intake forms that are tracked in 3 separate master sheets separated by the type of intake. Each sheet is over 150 columns wide. We need to send a copy of the entire submission to the person who submitted it, along with several others selected in contact fields…
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How to automatically include project names in automated update requests and forms
Hi, I have several projects that follow the same breakdown structure, when Smartsheet sends automated update requests, users are receiving these notifications don't know which specific project the request is referring to. I noticed that the project name is not an automatically included in all update requests for different…
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Hola es posible que en el mail de alerta se detallen mas de 100 lineas?
Necesito enviar informacion a varios destinatarios sin que puedan ingresar a la planilla, ya que hay informacion cruzada que no deben acceder. el problema es que la info en algunos casos es de mas de 100 lineas y en el mail no se muestra. Gracias Juan
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How do I remove just one person from receiving automated email reminders?
Hello! I have a colleague that no longer would like to receive the automated reminders only for a specific sheet. How do I remove them from the reminders without ended the reminders for everyone? I was not the one that set up the reminders. Thank you in advance!
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Find the source sheet of an automation email
Can anyone tell me how to find the source sheet of an automation email? An email was sent to someone in error which they forwarded to me but there is not enough information on the notification to identify which sheet is the source of the automation? There is an ID at the bottom of the notification, am I able to use that to…