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Allow for custom/manual entry of custom email domain
When configuring a custom email domain, the email domain set up wizard only allows you to select a pre-determined email domain, which consists of "smartsheet".+(primary email domain) or "smartsheetmail".+(primary email domain). Per enterprise email policy at Johns Hopkins, automated emails sent from associated vendors may…
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Merged: Allow true Customized Emails
This discussion has been merged.
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is it possible to change the look/format of email notifications?
Specifically the conversation notification. I'd like to remove the "reply in smartsheet" button at the bottom since people don't read all content, and encourage the recipient to reply directly to email.
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Notification Workflows using Multiple Contact Columns
I have 4 contact columns in a sheet that I want to use in an alert notification. Does anyone know what would happen if the same name is repeated in multiple columns in a single row. Would the person receive duplicate emails?
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Smartsheet App - Sharing Workspaces and Sheets
When I share a sheet or workspace on the browser version of Smartsheet, I have the ability to check/uncheck notify people. I would like that same feature on the app. Currently there is no box to check or uncheck, it defaults to sending an email to the person I am sharing to. In my organization, we do not like to send…
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Automation isn't updating my email subject line as I had entered - what am I doing wrong?
Hello, I am having issues with automations not updating to show the custom subject line I entered for emails. I am not sure what I am doing incorrectly. Can someone please review the screenshots below and advise me? Thank you! Here is what I expected to see in my email: Here is what I got:
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Follow people in Resource Management
Hi there, In Resource Management you can follow projects to enable notifications. It would be great as a manager of a team if I could follow people. This way I could get updates on any changes to resources in my team and manage accordingly. My team may work across multiple projects in a matrix organisation but I don't need…
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Notifications include Cell History
Please consider adding an option or field name (e.g. {{history-start date}}) within notifications to share what the cell contents were BEFORE a change occurred. I have a notification that goes out to users when something like a start date changes in a Sheet. While I can send the new cell value in the notification, it would…
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Customization of Default Phrases in various areas
For vaious methods of communication, Smartsheet has default pre-populated messages: SEND, SEND UPDATE REQUEST, and others. Is there a way for us to customize these pre-populated messages - highlighted on the screenshot (and any other pre-populated verbiage)? So they are automatically pre-populated with our message?
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Trigger "when rows are added or changed" doesn't work
Hello all, I have created a Workflow to send a weekly email notification when rows are added or changed in a Sheet, but it doesn't work with "Run Now". It doesn't detect any of the changes made. I have created this Workflow on other Workspaces and it works fine. If you have any idea, why in this case it is not working, do…
