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An Automation is triggering two emails at the same time (This wasn't happening before)
Here, you can see an example of two emails triggered by the same automation but at different times. This was not happening before… It's been almost a year without this issue but last month I started receiving feedback from people using the my smartsheet that this was happening. This is the automation workflow: There's no…
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Automation Emails
Please vote for this change
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Change the "from" email address on automated emails
I am the owner but I have sheets built for a user and any time an automation sends an email the recipient sees the following: FIRSTNAME LASTNAME via Smartsheet <automation@app.smartsheet.com> I do not want my name on these automation emails, is there a way to change it to someone (workspace collaborators / users) via…
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Merged: Automation Email From name
This discussion has been merged.
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Workflow workaround or product enhancement?
Hi everyone, I'm trying to create a multi-action workflow where a document is generated and then an email is sent with that document attached. I'm trying to sequence it in such a way that the attachment is generated first THEN the email. My problem is that this is not the only attachment on the row. The data on the row is…
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Trouble with understanding Workflow
I work for a company that runs clinical trials; I want to create a way to send out vendor performance surveys to Clinical Trial Managers (CTMs) who work with the vendors on different studies. Each CTM is responsible for one or more studies, and some vendors are repeated in different studies. The CTM needs to take a survey…
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Bring back the old automated Smartsheet notification layouts
Recently, Smartsheet updated their notifications so when it sends a notification, it no longer includes the name of the sheet. For companies that work on hundreds of sheets, this is tedious to have to click "open Smartsheet" for every notification to find out which one sent it. Bring back the old notification template…
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Clicking on "Open In Smartsheet" in email should turn off any active filters in the SS
When one tagged in a comment of a sheet using the "@", that person gets an email with the message. But often the formatting of the message is a little too condensed so the next logical move is to click Open in Smartsheet in the email. This should take the user to the exact row. In a large sheet (many rows) and where users…
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User Email in Column instead of Name
Is it possible to get the Smartsheet user email in a column in addition to or instead of the user name? I'd like to be able to do a lookup on the email address. The email address is relatively consistent among various applications and names are not consistent. (I did search, but since the changes to help and community were…
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Are Smartsheet Automation Emails Secure?
Hello :) I have multiple automations set up for email notifications. I just want to confirm, are these emails sent from automation secure?