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Reply to a comment without @ should send notification
When person A enters a comment on a row and person B types a reply, no notification is sent to person A unless the @ feature is used in the reply comment. Most people do not know this -- the expectation when you reply to someone's comment is that a notification will be sent since you are replying directly to their comment.…
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Notification: Changes in Sheet
Hi, I created an automation to move all rows from one sheet to a new, archived sheet once the task is marked complete. During videos I watched and in my test runs, I was under the impression that old tasks marked complete wouldn't move and I would have to do that manually. I was wrong, and instead of moving over 1,400…
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Update Request - Error "Please enter a valid email address."
I was trying to send an update request to an audience of non-users and it kept failing to send to one email address. -My privacy settings were set to not restricted to smartsheet users. -When my work flow failed, I tried manually sending an update request and I kept getting this error. After reaching out to the help team,…
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Emails are not sending?
Hello, I know this has been asked before but I am having trouble with emails not sending out. I have checked my notification settings. All other emails send out via automation but specifically this one wont send out and i am confused why. I am currently sending to myself. The additional info res. is just a normal text…
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Alerts when X ammounts of items arrive for project X
Backround: I work with custom computers, its only me myself and i in my department so i am looking to automate as much as possible. I have a sheet where i enter every part that arrives and which Project number it belongs to, what Serial number the part has and the parts EAN code. Goal: I would love if i could set up a…
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Forward automation notifications when on vacation
Is there a way to have all automation generated notifications for user 1 be temporarily transferred to user 2 when user 1 is on vacation? We can do it by changing each automation workflow but this is not a good solution. Thank you, Neil
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Send notification only once
Hello Community, I have a problem with notifications and so far no workaround. I have a sheet that pulls all the information from other sheets so no manual entries are done in that list. If there is a new date in one column (project end date) the sheet should send a notification. Since the notification automation works…
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How to request update only for certain people?
Hello, I am making a ticket tracker sheet and am not able to figure out this road bump. I have a sheet where there is "additional information" column. When i type in that cell I have it automated to where it will be sent back to the requestor with the "Request and Update" email option where they can then type in the…
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Email Notification : How to Remove the "Personal Email" on the "Changes made by" details
I saw that there were recent updates regarding email notification we set up through Automation. We can now choose "Send from Smartsheet Automation" and "Send from my organization". Currently using the option "Send from my organization" and then the messages includes "Links to sheet and specific fields" option on the "Alert…
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Email Notification : Removing the "Personal Email" on the "Changes made by" details
I saw that there were recent updates regarding email notification we set up through Automation. We can now choose "Send from Smartsheet Automation" and "Send from my organization". Currently using the option "Send from my organization" and then the messages includes "Links to sheet and specific fields" option on the "Alert…
