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Emails are not sending?
Hello, I know this has been asked before but I am having trouble with emails not sending out. I have checked my notification settings. All other emails send out via automation but specifically this one wont send out and i am confused why. I am currently sending to myself. The additional info res. is just a normal text…
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Alerts when X ammounts of items arrive for project X
Backround: I work with custom computers, its only me myself and i in my department so i am looking to automate as much as possible. I have a sheet where i enter every part that arrives and which Project number it belongs to, what Serial number the part has and the parts EAN code. Goal: I would love if i could set up a…
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Forward automation notifications when on vacation
Is there a way to have all automation generated notifications for user 1 be temporarily transferred to user 2 when user 1 is on vacation? We can do it by changing each automation workflow but this is not a good solution. Thank you, Neil
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Send notification only once
Hello Community, I have a problem with notifications and so far no workaround. I have a sheet that pulls all the information from other sheets so no manual entries are done in that list. If there is a new date in one column (project end date) the sheet should send a notification. Since the notification automation works…
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How to request update only for certain people?
Hello, I am making a ticket tracker sheet and am not able to figure out this road bump. I have a sheet where there is "additional information" column. When i type in that cell I have it automated to where it will be sent back to the requestor with the "Request and Update" email option where they can then type in the…
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Email Notification : How to Remove the "Personal Email" on the "Changes made by" details
I saw that there were recent updates regarding email notification we set up through Automation. We can now choose "Send from Smartsheet Automation" and "Send from my organization". Currently using the option "Send from my organization" and then the messages includes "Links to sheet and specific fields" option on the "Alert…
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Email Notification : Removing the "Personal Email" on the "Changes made by" details
I saw that there were recent updates regarding email notification we set up through Automation. We can now choose "Send from Smartsheet Automation" and "Send from my organization". Currently using the option "Send from my organization" and then the messages includes "Links to sheet and specific fields" option on the "Alert…
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Managing fields displayed in an automated update email - placeholders?
I need to create an automated update message that will be sent to executive leadership. The message contains three columns from eight rows on my project sheet and has a link embedded to the published sheet. (See below) I need to remove the link automatically inserted at the top of the message. I tried placeholders (which I…
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Non-repeating email notification when value in sheet is reached.
Hi all, We have an automation set up to send an email for when a certain value in a cell reaches 50%, 75% and 100% of a predetermined value. For example, the automation will fire when the cell value is 10 of the predetermined value of 20 (50%). Our issue is that the notification fires off again every time the cell value…
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ampersand symbol in Smartsheet form emails
When collaborating and/or leveraging forms with email confirmation, if/when the title of the form contains the ampersand symbol, it errors when the email is received by the end user. An enhancement can be made to enable the product to be able to send emails from Smartsheet without a character error.
