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i want multiple approvals from an automation workflow to be in an email. is this possible?
I am trying to send a monthly email with multiple rows in an approval email. Is this possible? Thanks
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How to find out if user has unsubscribed from notification
Is it possible for the sheet owner or admin to find out if a recipient for email notification has chosen to unsubscribe from notification? We have an application where notifications are sent to recipients external to our organization (ie. customers), and an account manager would like to know if their customer contact has…
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Track clicks on links to Dynamic Views
In our organisation Dynamic Views (DV) are used exclusively to interact with non-Smartsheet core users/SMEs and to seek input from them. It would be useful to be able to track when a user has accessed a DV following an automated email with a link being sent to them (or when this email has been lost in their black hole of a…
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Sharing a Contact List
Good Morning. is there any chance to have a sheet in Smartsheet with a list of contacts and connect that list as Smartsheet contacts to share with all people within your Business account? (10 members with licence in my case) regards
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Automation Trigger Scheduling for Short Term Processes
The situation: I have a simple checklist for my team. I want to set an automation to send a reminder to the assigned team member weekly after a listed due date if they haven't checked off a task by that due date. Currently, if I want the reminder to send at a time relative to the due date, I have to set the trigger to Run…
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Can I comment and tag a SmartSheet Group in the comments/email?
I have found older posts that this is not an option through SS although I have been told it is by someone at SmartSheet. I was told that I could @groupname to ensure all parties (or a subset of those to whom the sheet is shared via setting up different groups) are sent comments vs. having to go into SS and review for…
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Automation triggers not sending emails anymore
I have multiple notifications from a few days ago that say: Smartsheet Automation: Due to a recent automation permission or sharing change, the following people aren't receiving alerts from your workflow: I have changed the "fill in" columns to "contact list" and it looks like the automation is set up correctly, but still…
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Best new way to automate notifications in a waterfall
Currently our (several years old) setup for automation depends on a sheet formula and I would rather have the full picture in the automation and I think maybe with updates that have come in where this is possible now. Example: When Task one status is set to done, it updates in a special formula cell on the next line and…
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Is there a way to remove blank rows from an automated email?
I created a form, that has logistics factored into it so when one question is asked depending on the answer, a box may appear to continue down the form. When the form is submitted and i recieve the email notification, all the boxes on the form appear even if they are blank. Is it possible to adjust this so only the boxes…
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Subject line in notification email
Is there a way to change the Subject line within an email notification? Currently we have a couple of teams that share the same workspace and when a new ticket is submitted, the email Subject line states the team has "a new content request", but not all of the teams work content requests, so the emails are getting…