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Introducing Custom Email Domains
Hi Smartsheet Community - We’re excited to let you know about Smartsheet’s new email feature, custom email domains, available now for customers on Enterprise and Premier Plans in Admin Center! With a custom email domain, collaboration emails like update requests, reminders, notifications and sheet sharing can now be…
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I am not receiving notifications from the mobile app when a task is assigned to me.
Hello, I am signed in to Smartsheet with my work email address on the web. I have added myself with my personal email address as an editor, signed in via the mobile app. Even though all push notifications are switched on in the app, I am not receiving the notifications when a sheet shared with my personal account is edited…
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Anonymous form communication
Hello, I'm in a workgroup that is debating having a name required vs. not to submit process improvement suggestions on a smartsheet form. Those that want to have a name required want it so that people who submit can be followed-up with for clarity and those that want to leave an anonymous option argue that it is important…
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Alert Notifications Not Sending Because of Attachments Added to Row
Hi, i have an alert set up for when a specific field has any value entered it sends an notification to recipients. This works fine but only when no attachments are on the row. If an attachment is added to the row (before) the trigger cell has been populated with the logic of any value then no notification alert is…
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Is there a better way to send notification if a cell has no update?
I have a file with two workflows. The first workflow is an update request which is sent on Thursday's. The other workflow is to notify the owner if a cell was not updated as requested. To trigger this workflow I created the following helper columns: Modified: auto number with date formula Modified date: date only from the…
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Weekly Workflow Notifications Across Several Sheets
I am pretty certain I know the answer to this question, but want to check with the community! I have a portfolio of sheets that all follow the same structure, but they are segregated by specific client. If I have workflow on each one to send a weekly notification update based on specific criteria. Will I receive a separate…
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Workflow: Request Update Form
Hello, For the automated workflow - request update option, if I have this sent out to more than one person to complete and they both leverage the linked form from the automated Smartsheet email, how does Smartsheet intake that information? Would it create two entries or combine into one? This would be for a weekly status…
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Email Changes to Name
When I enter in my email address, it changes to a name format. I am trying to Index/Match it to another sheet and it doesn't recognize it unless it stays in the email format. How can I set up to not convert?
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Include Multiple Recipients on Single Email Alert
We are currently using a form to track internal requests. We are trying to get smartsheet to send an email to multiple recipients on a single email thread. Essentially using this form to generate an email thread which has all of the following recipients: the form submitter (dynamic) and all individuals within our solutions…
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Best way to implement a notification upon sheet creation
Hi Smartsheet community, We have a number of pre-formated sheet templates that we make available to workspaces in Smartsheet. Smartsheet users are able to save copies of these templates for their own use (including any templated automations). What would be the best way to implement a notification that triggers each time a…