I upgraded my business plan to include pro support. However, there are no phone numbers listed under the Contact Us section. My only option is to file a support ticket. On 6/5, I emailed Daniel Tiner,…
This is in reference to the support case #06202095: https://supportportal.smartsheet.com/s/case/5005a00002WaZM4AAN/issue-with-data-insertion-and-moving-them-see-detailed-description Summary of the cas…
Hi all, I'm working on a build request is asking: use form to submit new project - DONE be able to revisit the prior form submission to change certain key fields the key change needs to be approved be…
New user and new to the community. Trying to figure out if there's a way to send a multiple-row update request that allows the requestee to submit one row update at a time, save along the way, and/or …
I don't see where this has been brought up in the last 12 months, but a simple but helpful feature for Gantt charts would be to be able to select columns on the left that would repeat on each page of …
Hi all, I'm trying to figure out a way to create an "On-Hold" status for projects. These are projects where the client has paid for the work and signed a contract, but our start date is not yet define…
Hi! I'm looking at using Smartsheet for client SLA reporting I need to gather data from my team(s) per client, per market. I'm using automation to request an update (as below) I'd like to make use of …
As we all know you can Request an update with someone that is not shared to a sheet. We would like to Call someone out in the conversation so the person gets the email notification and can replay with…
Hi, Currently I have a few columns which contain individual list items, but when I send an update through the API they appear as a single string Is there a specific way I need to be sending list items…
Hello- This would be great- a way for Smartsheet to search all words and numbers in the drop down list, not just the beginning of each option. For example, I have a very long list of hospitals that st…