Automation Emails
Hello!
I've made a sheet that's associated with a form that has automation programed. With each instance of the following, the automation is to send an email to the identified personnel
- New Line item (New form submission)
- Edits to a single field
During the testing phase, both rules worked and sent out emails as planned. However, now that we are socializing it and approaching implementation, the second automation rule is no longer working. No changes have been made to the rule.
Can I please have help in troubleshooting?
Here is an image of the automation:
Answers
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Are you trying to send it to yourself during the testing?
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During the testing, I sent it to myself and one other team member. Currently, there are four people that are on the list of alerts. Future state there will be many more (going to attempt to mail out to DL's after the alert issue is resolved).
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Did anyone at all receive the appropriate notification(s)?
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After the issues were observed, no one received the emails.
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