Quick Tips and a list of Frequently Asked Questions

Genevieve P.

🔎 Search before you post: Before you create a new post, search to see if your question is already out there.

💬 Be descriptive: Include screen shots and as many details as you can when asking questions or providing an answer (without exposing sensitive data). The more details you provide, the better the Community will be able to help you.

💡 Answer: Browse the Community and help other users by providing solutions and suggestions to their questions. You can mark answers as Insightful if you find them helpful.

🎖️ Earn points: Earn points and badges by participating! (See: How to score Community Points and Badges)

Frequently Asked Questions:

What are the Smartsheet Online Community Guidelines?

How do I ...

• post a question, edit, or delete my post?
• unsubscribe from or manage the email notifications I receive?
• earn points and badges?
• follow a specific Topic?
• set up my profile or change my password?
• update my email address?
• report abuse or spam?
• notify someone else in one of my comments?
• let others know what answer was best?
• use Rich Text when I’m posting a question, discussion, or comment?
• create a hyperlink in Community content?
• bookmark and save posts?

What are the functions of the Activity & Moderation categories on my profile?

Creating Account Error message: “Permission or Domain Denied”

Editing Profile Error Message: "Permission Problem"

Andrée Starå

Hi Genevieve,

Thanks!

Happy to be here and I'm looking forward to exploring more of the new community, but so far it's amazing.

Have a fantastic weekend!

Best,

Andrée

Stefan 7k

Hi,

more room for improvement.

Under "My Discussions" I would like to also see discussions where I participated. Right now it's not intuitive to find discussion where I posted something. Sure, there is a link in the notification eMail, but I'm already logged in to the community...

Greetings

Stefan

Gwyneth C

@Stefan 7k If you're looking for a record of every comment that you made, you'll find that on your profile page.

https://community.smartsheet.com/profile/comments/

I just took a look, and unfortunately the styles are not working correctly. So, it's not pretty, but it's functional. Working on pretty next! (Stay tuned.)

Jaye Casciano

Excited to explore this new "facelift". Looks great so far!

Tim Meeks

new Community site looks great! learning my way around but I think it's a very good improvement.

Tim

Gil Fielding

Hi, I am a new user and just starting to feel my way around Smartsheet. It's great to know there is a way to connect with other users and experts so I can tap into their experience.

Gil

Genevieve P.

Hi @Gil Fielding, we're glad you could join us!

Dylan C

Hi Genevieve P, I just joined the Smartsheet community and am glad to be here. Right now, I am mainly learning the basics of the application. I'm definitely looking forward to exploring this product a lot more in the near future!

Best regards,

Dylan

Genevieve P.

Welcome, @Dylan C!

If you're just getting started, you may find our Onboarding Webinars and Best Practice Webinars helpful as well.

Cheers,

Genevieve