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Custom URL Using HTTPS needed for enterprise customers please
Per many interactions with Smartsheet over the topic of Custom URL and why it would not work it was determined finally that https is not supported by Smartsheet. As an enterprise account this is a requirement for us and our IT team. HTTPS method is not currently supported for CNAME we need this to be able to create a…
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How to Completely Remove PII in order to comply with GDPR?
Hi, I have a use case that is leading to some larger questions about how Smartsheet manages PII. In this application, we offer users a form to enter their information (name, address, email etc.) into a secure sheet for our limited use. This is all relatively easy, clean (and secure). However, it gets tricky to comply with…
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Merged: Provide better MFA/2FA security as a default security control
This discussion has been merged.
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Customer add/edit sheet rows
I need customers to be able to add rows of information to a smart sheet, and later be able to edit those rows. A scrolling table view interface would work better than a form so users can see multiple records at a time. The sheet needs to be secure so that customers can only see/edit their information, and not be able to…
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Data Shuttle Error 400
Does anyone have experience unlocking the Google Drive authorization error when trying Sheet Export or Data Shuttle offload? Our Google security team believes they have "unlocked" Google Access because we are now able to attach files from Google Drive to a sheet, but when trying to offload or export we are faced with this…
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Prevent others from opening locked parent/child rows
We are working on a sheet with some sensitive information in one section. It would be helpful to have the feature that if we collapse all applicable rows in this sensitive section into a parent row and then lock that row, that it prevents others from opening the section.
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Secure our backups from public access
Our Smartsheet backups are not appropriately protected. Backups generated from the system are available to download via a link which is openly available to anyone over the internet and there is no requirement to authenticate to download the backup. Effectively, our private and confidential data is being publicly shared…
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Event Reporting is now available in Smartsheet Gov!
Hi Community, We’re excited to announce that Event Reporting has come to Smartsheet Gov! Event Reporting in Gov helps Smartsheet Gov system admins, IT admins, and information security officers answer important questions about how their organization’s data is being used. Smartsheet Event Reporting in Gov is a feed of usage…
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Last Logged into Sheet Enhancement
When a user doesn't have SSO capabilities (i.e., no Microsoft account or google account) or already have an existing account, there is currently no way to see when they have last logged into a sheet. Right now I am pulling the following but it doesn't seem to meet my needs: Access List - Shows when any user logs in and…
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Sheet Activity Logs - Export for Longer than 90 Days
Today the Activity Log is limited to 90 days activity. However, for the security team at my company, they require me to log sheet activity and store that information for 1 year / 365 days. Therefore, I have to export 90 days at a time and store it manually vs allowing SmartSheet to store it, thereby, not needing me to do…